Dear Rocket.Chat, I do not appreciate features we’ve grown fond of using, such as Read Receipts, being seized from us and made a paid feature abruptly and without warning. This completely inappropriate and immorally manipulative sales strategy has ruled out the chance of my team ever purchasing a s…

I was initially tempted to fill in the survey but then realized there was no point. If they are willing to retroactively remove essential features and then charge for them, they have already lost any trust we put in them. Even if they reinstated the read receipts for the community edition tomorrow,…

I was actively evaluating RC for a month and wanted to build custom UI and embed it into my own app but then saw that basic functionality like read receipts is not working anymore and gave up on it. Too bad. I should have read this thread earlier.

I am not a linux admin - i am a mere small busniess owner with some it-knowledge. After the recent message that you will not support older versions in push messages comming in fall I decides to take the painfull route of updating my old (3.17) but reliable system. I spende more than a full day on t…

6.0 is a downgrade overall. We’re lucky we run an air-gapped server so we can get away without updating for security patches. It’s a shame yous decided to paywall useful features like read receipts and roles, making your free offering less useful and capable. When we decided to replace slack with a…

I wouldn’t mind paying a small amount annually or monthly for push notification because I realize that’s a cloud service that RC is paying for. Maybe $5-10 / month for the server? I don’t know how much the push notifications cost - someone will need to enlighten me on that. That being said, I’m u…

[image] BringReadReceiptsBak: I wouldn’t mind paying a small amount annually or monthly for push notification because I realize that’s a cloud service that RC is paying for. Maybe $5-10 / month for the server? I don’t know how much the push notifications cost - someone will need to enlighten me …

Ok I’ll rephrase - I don’t mind throwing a little bit of money towards the project, but I absolutely can’t justify paying for 25 seats when I only have four people using it.

We have been using RC at our company (small team) for +4y. and we are evaluating a move to another solution. Luckily our production instance did not migrate yet to v6.x. We loved the product, but this tastes sour.

Same here. Sadly we have already upgraded to 6.x and lost read receipt “feature”. So we are looking into migration to somewhere else. Most probably switch to Matrix which is really FOSS instead of OSINO. :frowning: Very disappointed for committing very much to this community and now taken away such…

This is absulutely nuts. It is an essential basic feature present in all messaging applications. If RC does not figure out how we can get this feature back without paying 7USD per user just for read receipts (we have absulotely no use for any other enterprise feature) we will be looking for altern…

Update 6.0.0 Read Receipts Complaint

Community Support

ansiwen July 13, 2023, 9:50pm 71

It costs very little. The notification service is offered for free by Google and Apple. It barely costs resources. That’s why I wrote my own Rocket-Chat-Gateway and opened it up for everyone to use it for free with no limits. Check it out here:

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Update 6.0.0 Read Receipts Complaint

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