Migrated RocketChat to VMware -- now it won't start

Description

Hey guys… I’ve been trying to move this RocketChat server and convert it to a VM on my VMWare setup… I was finally able to convert the machine and start it in VMWare… but now RocketChat won’t start… MongoDB won’t start and obviously the RocketChat server won’t start either…

I’m at a bit of a loss and was hoping someone with more experience can maybe see what i’m doing wrong… Here’s the tail end of the /var/log/mongodb/mongo.log file…

2020-11-16T14:01:03.989+0000 I REPL [initandlisten] Rollback ID is 1
2020-11-16T14:01:04.144+0000 I REPL [initandlisten] Recovering from an unstable checkpoint (top of oplog: { ts: Timestamp(1605532491, 2), t: 8 }, appliedThrough: { ts: Timestamp(0, 0), t: -1 })
2020-11-16T14:01:04.144+0000 I REPL [initandlisten] No oplog entries to apply for recovery. appliedThrough is null.
2020-11-16T14:01:04.246+0000 I REPL [replexec-0] New replica set config in use: { _id: “rs01”, version: 1, protocolVersion: 1, writeConcernMajorityJournalDefault: true, members: [ { _id: 0, host: “127.0.0.1:27017”, arbiterOnly: false, buildIndexes: true, hidden: false, priority: 1.0, tags: {}, slaveDelay: 0, votes: 1 } ], settings: { chainingAllowed: true, heartbeatIntervalMillis: 2000, heartbeatTimeoutSecs: 10, electionTimeoutMillis: 10000, catchUpTimeoutMillis: -1, catchUpTakeoverDelayMillis: 30000, getLastErrorModes: {}, getLastErrorDefaults: { w: 1, wtimeout: 0 }, replicaSetId: ObjectId(‘5e9312bba9023a71d2f03d0e’) } }
2020-11-16T14:01:04.246+0000 I REPL [replexec-0] This node is 127.0.0.1:27017 in the config
2020-11-16T14:01:04.246+0000 I REPL [replexec-0] transition to STARTUP2 from STARTUP
2020-11-16T14:01:04.246+0000 I REPL [replexec-0] Starting replication storage threads
2020-11-16T14:01:04.249+0000 I REPL [replexec-0] transition to RECOVERING from STARTUP2
2020-11-16T14:01:04.249+0000 I REPL [replexec-0] Starting replication fetcher thread
2020-11-16T14:01:04.249+0000 I REPL [replexec-0] Starting replication applier thread
2020-11-16T14:01:04.249+0000 I REPL [replexec-0] Starting replication reporter thread
2020-11-16T14:01:04.256+0000 I NETWORK [initandlisten] waiting for connections on port 27017
2020-11-16T14:01:04.256+0000 I REPL [rsSync-0] Starting oplog application
2020-11-16T14:01:04.256+0000 I REPL [rsSync-0] transition to SECONDARY from RECOVERING
2020-11-16T14:01:04.256+0000 I REPL [rsSync-0] conducting a dry run election to see if we could be elected. current term: 13
2020-11-16T14:01:04.256+0000 I REPL [replexec-0] dry election run succeeded, running for election in term 14
2020-11-16T14:01:04.266+0000 I NETWORK [LogicalSessionCacheRefresh] Starting new replica set monitor for rs01/127.0.0.1:27017
2020-11-16T14:01:04.267+0000 I NETWORK [listener] connection accepted from 127.0.0.1:52288 #2 (1 connection now open)
2020-11-16T14:01:04.267+0000 I NETWORK [conn2] received client metadata from 127.0.0.1:52288 conn2: { driver: { name: “MongoDB Internal Client”, version: “4.0.21” }, os: { type: “Linux”, name: “Ubuntu”, architecture: “x86_64”, version: “18.04” } }
2020-11-16T14:01:04.267+0000 I NETWORK [LogicalSessionCacheRefresh] Successfully connected to 127.0.0.1:27017 (1 connections now open to 127.0.0.1:27017 with a 5 second timeout)
2020-11-16T14:01:04.267+0000 W NETWORK [LogicalSessionCacheRefresh] Unable to reach primary for set rs01
2020-11-16T14:01:04.281+0000 I REPL [replexec-0] election succeeded, assuming primary role in term 14
2020-11-16T14:01:04.281+0000 I REPL [replexec-0] transition to PRIMARY from SECONDARY
2020-11-16T14:01:04.281+0000 I REPL [replexec-0] Resetting sync source to empty, which was :27017
2020-11-16T14:01:04.281+0000 I REPL [replexec-0] Entering primary catch-up mode.
2020-11-16T14:01:04.281+0000 I REPL [replexec-0] Exited primary catch-up mode.
2020-11-16T14:01:04.281+0000 I REPL [replexec-0] Stopping replication producer
2020-11-16T14:01:04.281+0000 I REPL [ReplBatcher] Oplog buffer has been drained in term 14
2020-11-16T14:01:04.281+0000 I REPL [ReplBatcher] Oplog buffer has been drained in term 14
2020-11-16T14:01:04.281+0000 E - [rsSync-0] Assertion: BSONObjectTooLarge: BSONObj size: 1980776372 (0x76103FB4) is invalid. Size must be between 0 and 16793600(16MB) First element: EOO src/mongo/bson/bsonobj.cpp 102
2020-11-16T14:01:04.339+0000 F - [rsSync-0] terminate() called. An exception is active; attempting to gather more information
2020-11-16T14:01:04.373+0000 I NETWORK [listener] connection accepted from 127.0.0.1:52296 #3 (2 connections now open)
2020-11-16T14:01:04.373+0000 I NETWORK [listener] connection accepted from 127.0.0.1:52298 #4 (3 connections now open)
2020-11-16T14:01:04.373+0000 I NETWORK [listener] connection accepted from 127.0.0.1:52300 #5 (4 connections now open)
2020-11-16T14:01:04.381+0000 I NETWORK [conn5] received client metadata from 127.0.0.1:52300 conn5: { driver: { name: “nodejs”, version: “3.2.7” }, os: { type: “Linux”, name: “linux”, architecture: “x64”, version: “4.15.0-88-generic” }, platform: “Node.js v8.17.0, LE, mongodb-core: 3.2.7” }
2020-11-16T14:01:04.385+0000 I NETWORK [conn4] received client metadata from 127.0.0.1:52298 conn4: { driver: { name: “nodejs”, version: “3.2.7” }, os: { type: “Linux”, name: “linux”, architecture: “x64”, version: “4.15.0-88-generic” }, platform: “Node.js v8.17.0, LE, mongodb-core: 3.2.7” }
2020-11-16T14:01:04.389+0000 I NETWORK [conn3] received client metadata from 127.0.0.1:52296 conn3: { driver: { name: “nodejs”, version: “3.2.7” }, os: { type: “Linux”, name: “linux”, architecture: “x64”, version: “4.15.0-88-generic” }, platform: “Node.js v8.17.0, LE, mongodb-core: 3.2.7” }
2020-11-16T14:01:04.424+0000 I NETWORK [listener] connection accepted from 127.0.0.1:52304 #6 (5 connections now open)
2020-11-16T14:01:04.424+0000 I NETWORK [conn6] received client metadata from 127.0.0.1:52304 conn6: { driver: { name: “nodejs”, version: “3.2.7” }, os: { type: “Linux”, name: “linux”, architecture: “x64”, version: “4.15.0-88-generic” }, platform: “Node.js v8.17.0, LE, mongodb-core: 3.2.7” }
2020-11-16T14:01:04.430+0000 I NETWORK [listener] connection accepted from 127.0.0.1:52308 #7 (6 connections now open)
2020-11-16T14:01:04.431+0000 I NETWORK [conn7] received client metadata from 127.0.0.1:52308 conn7: { driver: { name: “nodejs”, version: “3.2.7” }, os: { type: “Linux”, name: “linux”, architecture: “x64”, version: “4.15.0-88-generic” }, platform: “Node.js v8.17.0, LE, mongodb-core: 3.2.7” }
2020-11-16T14:01:04.433+0000 I NETWORK [listener] connection accepted from 127.0.0.1:52312 #8 (7 connections now open)
2020-11-16T14:01:04.437+0000 I NETWORK [conn8] received client metadata from 127.0.0.1:52312 conn8: { driver: { name: “nodejs”, version: “3.2.7” }, os: { type: “Linux”, name: “linux”, architecture: “x64”, version: “4.15.0-88-generic” }, platform: “Node.js v8.17.0, LE, mongodb-core: 3.2.7” }
2020-11-16T14:01:04.441+0000 I NETWORK [listener] connection accepted from 127.0.0.1:52316 #9 (8 connections now open)
2020-11-16T14:01:04.447+0000 I NETWORK [conn9] received client metadata from 127.0.0.1:52316 conn9: { driver: { name: “nodejs”, version: “3.2.7” }, os: { type: “Linux”, name: “linux”, architecture: “x64”, version: “4.15.0-88-generic” }, platform: “Node.js v8.17.0, LE, mongodb-core: 3.2.7” }
2020-11-16T14:01:04.462+0000 F - [rsSync-0] DBException::toString(): BSONObjectTooLarge: BSONObj size: 1980776372 (0x76103FB4) is invalid. Size must be between 0 and 16793600(16MB) First element: EOO
Actual exception type: mongo::error_details::ExceptionForImpl<(mongo::ErrorCodes::Error)10334, mongo::AssertionException>
0x5619fd1b3bc1 0x5619fd1b35a5 0x5619fd2a7e46 0x5619fd33bfa9 0x5619fd2a77e5 0x7f38b0839573 0x7f38b0839df5 0x5619fba9acea 0x5619fbb254ca 0x5619fbb25e23 0x5619fbb14896 0x5619fc9c1bd5 0x5619fc9c214b 0x5619fc94833c 0x5619fc94997c 0x5619fc94a3b6 0x5619fc94a6ee 0x5619fd2c2fc0 0x7f38b06116db 0x7f38b033aa3f
----- BEGIN BACKTRACE -----
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“/usr/lib/x86_64-linux-gnu/libssl.so.1.1”, “elfType” : 3, “buildId” : “881B3F4FDA206DF3909B141DC7410A08C2DD4B90” }, { “b” : “7F38B0FE7000”, “path” : “/lib/x86_64-linux-gnu/libdl.so.2”, “elfType” : 3, “buildId” : “B22BAF34FB22284EC8E3818961CDF01CCAB3441C” }, { “b” : “7F38B0DDF000”, “path” : “/lib/x86_64-linux-gnu/librt.so.1”, “elfType” : 3, “buildId” : “3F29B196C7C124797473113FD2D0833881BF0DE5” }, { “b” : “7F38B0A41000”, “path” : “/lib/x86_64-linux-gnu/libm.so.6”, “elfType” : 3, “buildId” : “9EF1967ED985A60AC2288C3E1D8C8375F48B841D” }, { “b” : “7F38B0829000”, “path” : “/lib/x86_64-linux-gnu/libgcc_s.so.1”, “elfType” : 3, “buildId” : “679F3AE11120EC7C483BC9295345D836F5C104F7” }, { “b” : “7F38B060A000”, “path” : “/lib/x86_64-linux-gnu/libpthread.so.0”, “elfType” : 3, “buildId” : “BC3C06107774266C5F7DB3F1F380A3DA68AF90FA” }, { “b” : “7F38B0219000”, “path” : “/lib/x86_64-linux-gnu/libc.so.6”, “elfType” : 3, “buildId” : “D3CF764B2F97AC3EFE366DDD07AD902FB6928FD7” }, { “b” : “7F38B1DDD000”, “path” : “/lib64/ld-linux-x86-64.so.2”, “elfType” : 3, “buildId” : “C93445FE9506EEE727E6F04F1AC8F460E49EB366” }, { “b” : “7F38AFFF4000”, “path” : “/usr/lib/x86_64-linux-gnu/libnghttp2.so.14”, “elfType” : 3, “buildId” : “4F00E5207693FDC249DA42EC6472ACA6A7B929AE” }, { “b” : “7F38AFDD7000”, “path” : “/usr/lib/x86_64-linux-gnu/libidn2.so.0”, “elfType” : 3, “buildId” : “EE6E9462BA2491F4EE8C4E52C3323274A9366614” }, { “b” : “7F38AFBBB000”, “path” : “/usr/lib/x86_64-linux-gnu/librtmp.so.1”, “elfType” : 3, “buildId” : “69465D8AA6B19086ABF2455A703F9168BF82A69F” }, { “b” : “7F38AF9AD000”, “path” : “/usr/lib/x86_64-linux-gnu/libpsl.so.5”, “elfType” : 3, “buildId” : “CDAF1F1946846941F9D06414EC8C812D131A168E” }, { “b” : “7F38AF762000”, “path” : “/usr/lib/x86_64-linux-gnu/libgssapi_krb5.so.2”, “elfType” : 3, “buildId” : “00F419F64B0E70D8C5EEF7050369AA40B2A6E090” }, { “b” : “7F38AF510000”, “path” : “/usr/lib/x86_64-linux-gnu/libldap_r-2.4.so.2”, “elfType” : 3, “buildId” : 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“/usr/lib/x86_64-linux-gnu/libgmp.so.10”, “elfType” : 3, “buildId” : “D40EA9B5EC5BC46799E4A412319617BD38BE9341” }, { “b” : “7F38AE040000”, “path” : “/usr/lib/x86_64-linux-gnu/libkrb5.so.3”, “elfType” : 3, “buildId” : “69FBCF425EE6DF03DE93B82FBC2FC33790E68A96” }, { “b” : “7F38ADE0E000”, “path” : “/usr/lib/x86_64-linux-gnu/libk5crypto.so.3”, “elfType” : 3, “buildId” : “F400D5D643A7F9696DF0E6148FA99BEE6C1BDDF7” }, { “b” : “7F38ADC0A000”, “path” : “/lib/x86_64-linux-gnu/libcom_err.so.2”, “elfType” : 3, “buildId” : “17107881DF65C66B4C6D38CAB37C285FA44663BD” }, { “b” : “7F38AD9FF000”, “path” : “/usr/lib/x86_64-linux-gnu/libkrb5support.so.0”, “elfType” : 3, “buildId” : “D78D71E8E016A534281B25B97CD7E5E9DB5FE00A” }, { “b” : “7F38AD7E4000”, “path” : “/usr/lib/x86_64-linux-gnu/libsasl2.so.2”, “elfType” : 3, “buildId” : “6E98533B96F674F77C1BD83AA3565D974D9C4372” }, { “b” : “7F38AD5A3000”, “path” : “/usr/lib/x86_64-linux-gnu/libgssapi.so.3”, “elfType” : 3, “buildId” : “A1A98DB481968073636BBAECB561A3EA8ED198AE” }, { “b” : “7F38AD274000”, “path” : “/usr/lib/x86_64-linux-gnu/libp11-kit.so.0”, “elfType” : 3, “buildId” : “8DBD451EA5651283905E16FA7DFA9908688893A3” }, { “b” : “7F38AD061000”, “path” : “/usr/lib/x86_64-linux-gnu/libtasn1.so.6”, “elfType” : 3, “buildId” : “6036B89A3BB671B32E01464C0C82BFA016186352” }, { “b” : “7F38ACE5D000”, “path” : “/lib/x86_64-linux-gnu/libkeyutils.so.1”, “elfType” : 3, “buildId” : “F463E107B099910463BC32E837C73D341A52C27B” }, { “b” : “7F38ACC54000”, “path” : “/usr/lib/x86_64-linux-gnu/libheimntlm.so.0”, “elfType” : 3, “buildId” : “C2376C5B831991591F1A67B976758185F86896D8” }, { “b” : “7F38AC9C7000”, “path” : “/usr/lib/x86_64-linux-gnu/libkrb5.so.26”, “elfType” : 3, “buildId” : “69BDEE5FA0FEEDF317308BE850F78761861D520A” }, { “b” : “7F38AC725000”, “path” : “/usr/lib/x86_64-linux-gnu/libasn1.so.8”, “elfType” : 3, “buildId” : “315D74995AAA32DE4D15BA25F335066988B1B230” }, { “b” : “7F38AC4EF000”, “path” : “/usr/lib/x86_64-linux-gnu/libhcrypto.so.4”, “elfType” : 3, “buildId” : “6673972A1C24A89EBAFBAE696188A4CB26C6DDEB” }, { “b” : “7F38AC2D9000”, “path” : “/usr/lib/x86_64-linux-gnu/libroken.so.18”, “elfType” : 3, “buildId” : “430827C33259C12248CF44B91A9A9821114376F5” }, { “b” : “7F38AC0D1000”, “path” : “/usr/lib/x86_64-linux-gnu/libffi.so.6”, “elfType” : 3, “buildId” : “3555B5F599C9787DFDDBF9E8DF6F706B9044D985” }, { “b” : “7F38ABEA8000”, “path” : “/usr/lib/x86_64-linux-gnu/libwind.so.0”, “elfType” : 3, “buildId” : “93A0931B1C2818F0EA224CE6FE5E31E84A9B55BB” }, { “b” : “7F38ABC99000”, “path” : “/usr/lib/x86_64-linux-gnu/libheimbase.so.1”, “elfType” : 3, “buildId” : “669D4CCE42FA4382796EFFCF0C16F459F4382C4C” }, { “b” : “7F38ABA4F000”, “path” : “/usr/lib/x86_64-linux-gnu/libhx509.so.5”, “elfType” : 3, “buildId” : “4B80C543356EE0AF9039EFE7C9EA1CC1F74C426A” }, { “b” : “7F38AB746000”, “path” : “/usr/lib/x86_64-linux-gnu/libsqlite3.so.0”, “elfType” : 3, “buildId” : “1E52E04B0722C6CFB8E534FB8DA45DDF95B46C19” }, { “b” : “7F38AB50E000”, “path” : “/lib/x86_64-linux-gnu/libcrypt.so.1”, “elfType” : 3, “buildId” : “0E6872C952DC832E87A90BD2A50DC9C88AC441EF” } ] }}
mongod(_ZN5mongo15printStackTraceERSo+0x41) [0x5619fd1b3bc1]
mongod(+0x24905A5) [0x5619fd1b35a5]
mongod(_ZN10__cxxabiv111__terminateEPFvvE+0x6) [0x5619fd2a7e46]
mongod(+0x2618FA9) [0x5619fd33bfa9]
mongod(__gxx_personality_v0+0x2B5) [0x5619fd2a77e5]
libgcc_s.so.1(+0x10573) [0x7f38b0839573]
libgcc_s.so.1(_Unwind_Resume+0x125) [0x7f38b0839df5]
mongod(_ZN5mongo4repl26ReplicationCoordinatorImpl19signalDrainCompleteEPNS_16OperationContextEx+0x42A) [0x5619fba9acea]
mongod(_ZN5mongo4repl8SyncTail17_oplogApplicationEPNS0_11OplogBufferEPNS0_22ReplicationCoordinatorEPNS1_14OpQueueBatcherE+0xEEA) [0x5619fbb254ca]
mongod(_ZN5mongo4repl8SyncTail16oplogApplicationEPNS0_11OplogBufferEPNS0_22ReplicationCoordinatorE+0x1B3) [0x5619fbb25e23]
mongod(+0xDF1896) [0x5619fbb14896]
mongod(_ZN5mongo8executor22ThreadPoolTaskExecutor11runCallbackESt10shared_ptrINS1_13CallbackStateEE+0x1A5) [0x5619fc9c1bd5]
mongod(+0x1C9F14B) [0x5619fc9c214b]
mongod(_ZN5mongo10ThreadPool10_doOneTaskEPSt11unique_lockISt5mutexE+0x14C) [0x5619fc94833c]
mongod(_ZN5mongo10ThreadPool13_consumeTasksEv+0xBC) [0x5619fc94997c]
mongod(_ZN5mongo10ThreadPool17_workerThreadBodyEPS0_RKNSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEE+0x96) [0x5619fc94a3b6]
mongod(+0x1C276EE) [0x5619fc94a6ee]
mongod(+0x259FFC0) [0x5619fd2c2fc0]
libpthread.so.0(+0x76DB) [0x7f38b06116db]
libc.so.6(clone+0x3F) [0x7f38b033aa3f]
----- END BACKTRACE -----

Server Setup Information

  • Version of Rocket.Chat Server: 3.7.1
  • Operating System: Ubuntu 18.04 LTS
  • Deployment Method:
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: 12.19.0
  • MongoDB Version: 4.0.21
  • Proxy:
  • Firewalls involved: UFW