Error: connect ETIMEDOUT

Community Support
1

Hi
What is this error ?
it’s created every second !

May 05 14:40:18 sp2lnx1 rocketchat-server.rocketchat-server[3334]: rocketchat_logger rocketchat_logger.js:278 System ➔ error Error sending push to gateway (4 try) -> { Error: connect ETIMEDOUT 104.XXX.XXX.8:443
May 05 14:40:18 sp2lnx1 rocketchat-server.rocketchat-server[3334]:     at Object._errnoException (util.js:1022:11)
May 05 14:40:18 sp2lnx1 rocketchat-server.rocketchat-server[3334]:     at _exceptionWithHostPort (util.js:1044:20)
May 05 14:40:18 sp2lnx1 rocketchat-server.rocketchat-server[3334]:     at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1182:14)
May 05 14:40:18 sp2lnx1 rocketchat-server.rocketchat-server[3334]:   code: 'ETIMEDOUT',
May 05 14:40:18 sp2lnx1 rocketchat-server.rocketchat-server[3334]:   errno: 'ETIMEDOUT',
May 05 14:40:18 sp2lnx1 rocketchat-server.rocketchat-server[3334]:   syscall: 'connect',
May 05 14:40:18 sp2lnx1 rocketchat-server.rocketchat-server[3334]:   address: '104.XXX.XXX.8',
May 05 14:40:18 sp2lnx1 rocketchat-server.rocketchat-server[3334]:   port: 443 }
2

The machine that that error is coming up from cant reach the push notification gateway server on port 443 (HTTPS)

Does the machine the server is running on have access to the internet outbound on 443? What sort of deployment? If it’s Docker, does the container have internet access?

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