Can't start a discussion although start discussion and create direct message is enabled

Community Support
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Description

Server Setup Information

  • Version of Rocket.Chat Server: 4.1.2
  • Operating System: Ubuntu 18.04 LTS
  • Deployment Method: docker
  • Number of Running Instances:
  • DB Replicaset Oplog:
  • NodeJS Version: v12.18.4
  • MongoDB Version: 5.0.4
  • Proxy:
  • Firewalls involved:no

Any additional Information

<Hi there,
i know it is a stupid question
I have upgraded my rocket chat version and I got a role named team leaders and I just need accounts with this role to be able to create rooms and start discussions.
both start discussion and create direct message are enabled but they can’t
my temporary sulotion was well ofcourse grant all permision to the role but I’m curious which permission I need to enable.