Can't exchange images in Federation chat or channel

Community Support
1

Does anyone have this issue or hade and found a way to fix it?

Description:

Can’t exchange images in Federation chat or channel, the setup should all be correct, but the port in the SRV Record is marked as not correct even if is on 443.

Steps to reproduce:

  1. classic setup of federation with the wizard
  2. DNS records are correct.
  3. Message a user on another domain (this works)
  4. Send an image (this doesn’t work)

Expected behavior:

You should be able to send an image and if the image is not been sent, you should see at least an error message.

Server Setup Information:

  • Version of Rocket.Chat Server: 4.3.2
  • Operating System: Ubuntu (docker)
  • Deployment Method: Cloudron
  • Number of Running Instances: 2
  • DB Replicaset Oplog:
  • NodeJS Version: v12.22.1
  • MongoDB Version: 4.2.12

Client Setup Information

  • Desktop App or Browser Version: both
  • Operating System: macOS and Windows 11

Relevant logs:

{
  "level":50,
  "time":"2022-01-28T08:56:39.208Z",
  "pid":1,
  "hostname":"XXXXXXXXXX",
  "name":"Federation",
  "section":"http",
  "msg":"[IGNORED] Error",
  "err":{
    "type":"Error",
    "message":"failed [400] {\"success\":false,\"error\":\"Forbidden [forbidden]\",\"errorType\":\"forbidden\"}",
    "stack":"Error: failed [400] {\"success\":false,\"error\":\"Forbidden [forbidden]\",\"errorType\":\"forbidden\"}\n at Object.exports.makeErrorByStatus (packages/http.js:177:10)\n at Request._callback (packages/http.js:141:24)\n at Request.self.callback (/app/code/bundle/programs/server/npm/node_modules/meteor/http/node_modules/request/request.js:185:22)\n at Request.emit (events.js:314:20)\n at Request.EventEmitter.emit (domain.js:483:12)\n at Request.<anonymous> (/app/code/bundle/programs/server/npm/node_modules/meteor/http/node_modules/request/request.js:1161:10)\n at Request.emit (events.js:314:20)\n at Request.EventEmitter.emit (domain.js:483:12)\n at IncomingMessage.<anonymous> (/app/code/bundle/programs/server/npm/node_modules/meteor/http/node_modules/request/request.js:1083:12)\n at Object.onceWrapper (events.js:420:28)\n at IncomingMessage.emit (events.js:326:22)\n at IncomingMessage.EventEmitter.emit (domain.js:483:12)\n at endReadableNT (_stream_readable.js:1241:12)\n at processTicksAndRejections (internal/process/task_queues.js:84:21)\n => awaited here:\n at Function.Promise.await (/app/code/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/promise_server.js:56:12)\n at app/federation/server/lib/http.js:42:9\n at /app/code/bundle/programs/server/npm/node_modules/meteor/promise/node_modules/meteor-promise/fiber_pool.js:43:40",
    "response":{
      "statusCode":400,
      "content":"{\"success\":false,\"error\":\"Forbidden [forbidden]\",\"errorType\":\"forbidden\"}",
      "headers":{
        "server":"nginx",
        "date":"Fri, 28 Jan 2022 08:56:39 GMT",
        "content-type":"application/json",
        "transfer-encoding":"chunked",
        "connection":"close",
        "x-frame-options":"sameorigin",
        "content-security-policy":"default-src 'self' ; connect-src *; font-src 'self' data:; frame-src *; img-src * data:; media-src * data:; script-src 'self' 'unsafe-eval' 'sha256-XXXXXX=' ; style-src 'self' 'unsafe-inline'",
        "x-instance-id":"XXXXXX",
        "cache-control":"no-store",
        "pragma":"no-cache",
        "x-ratelimit-limit":"30",
        "x-ratelimit-remaining":"29",
        "x-ratelimit-reset":"1643360199877",
        "access-control-allow-origin":"*",
        "access-control-allow-headers":"Origin, X-Requested-With, Content-Type, Accept, X-User-Id, X-Auth-Token",
        "vary":"Accept-Encoding"
      },
      "data":{
        "success":false,
        "error":"Forbidden [forbidden]",
        "errorType":"forbidden"
      }
    }
  },
  "msg":"failed [400] {\"success\":false,\"error\":\"Forbidden [forbidden]\",\"errorType\":\"forbidden\"}"
}