Unread Messages - Realtime Notification

[reetp]

First it may help to read this.

https://gist.github.com/reetp/a66149d5f060f260643a353ca7067a98#how-to-ask-for-help-1

Some background on your server might help.

Some code and settings to demonstrate what you are doing might help too.

Logs might show some more information.

This post may assist to start with number of unreads (a search here for ‘unreads’ might help you)

Query Total unread notifications for user

I understand there isn’t any REST API we can use to query the total unread messages for a user across all channels/groups/DMs/etc. I also know that this question has sort of been answered here: How to get unread message via rest api in Rocket.chat - Stack Overflow However the answer on the stackoverflow post is only for one room at a time and I would like to know how I can get that number in the red icon in the following image: [hamburger_notification] How is this calculated? Is this number a…