# \#self-managed **URL:** https://forums.rocket.chat/tag/self-managed/61.md [Latest](https://forums.rocket.chat/latest.md) · [Categories](https://forums.rocket.chat/categories.md) · [Tags](https://forums.rocket.chat/tags.md) --- ## [WhatsApp Cloud error to configure](https://forums.rocket.chat/t/whatsapp-cloud-error-to-configure/21906)
**Author:** [@Gudetomi](https://forums.rocket.chat/u/Gudetomi)\ **Replies:** 0\ **Last updated:** [April 1, 2025, 7:48pm UTC](https://forums.rocket.chat/t/whatsapp-cloud-error-to-configure/21906 "2025-04-01T19:48:54Z")
When trying to integrate Whatsapp Cloud, I add the information correctly according to Meta Developer, but when I click save, I get an error! “The application did not respond. Please try again or contact your administrat… --- ## [Moblile "rejected credentials"](https://forums.rocket.chat/t/moblile-rejected-credentials/20680)
**Author:** [@miwaniec](https://forums.rocket.chat/u/miwaniec)\ **Replies:** 4\ **Last updated:** [October 23, 2024, 1:46pm UTC](https://forums.rocket.chat/t/moblile-rejected-credentials/20680 "2024-10-23T13:46:06Z")
Hi! Version: 6.12.1 Licensing: Starter Self-managed hosting I am experiencing an issue with logging into the Rocket.Chat mobile app. My setup involves IIS on Windows Server acting as a reverse proxy to Rocket.Chat, w… --- ## [Users must use Two Factor Authentication - locked out?](https://forums.rocket.chat/t/users-must-use-two-factor-authentication-locked-out/19679)
**Author:** [@dTardis](https://forums.rocket.chat/u/dTardis)\ **Replies:** 0\ **Last updated:** [March 13, 2024, 5:49pm UTC](https://forums.rocket.chat/t/users-must-use-two-factor-authentication-locked-out/19679 "2024-03-13T17:49:43Z")
Description I am trying to setup a demo environment for our IT department, and we would require MFA for all users. I see the option under Permissions\>user\>(pencil)\>Users must use two factor authentication. But when hover… --- ## [Announcement: Planet.Chat, a free gateway for unlimited push notifications!](https://forums.rocket.chat/t/announcement-planet-chat-a-free-gateway-for-unlimited-push-notifications/16654)
**Author:** [@ansiwen](https://forums.rocket.chat/u/ansiwen)\ **Replies:** 19\ **Last updated:** [November 21, 2023, 2:31pm UTC](https://forums.rocket.chat/t/announcement-planet-chat-a-free-gateway-for-unlimited-push-notifications/16654 "2023-11-21T14:31:33Z")
Hi everyone! Because we are happy with the community edition (and have zero budget anyway), but 10,000 notifications per month are not enough, I rebuilt the mobile apps, as so many did already before. However, I think … --- ## [Voice Channel problem](https://forums.rocket.chat/t/voice-channel-problem/17227)
**Author:** [@Eric](https://forums.rocket.chat/u/Eric)\ **Replies:** 2\ **Last updated:** [July 21, 2023, 7:15am UTC](https://forums.rocket.chat/t/voice-channel-problem/17227 "2023-07-21T07:15:16Z")
Description Hello. I’m having trouble with the voice call option. Indeed I have an iPBX (FreePBX), I created the AMI service as well as the user. But on the RocketChat platform the connection does not work. What are th… --- ## [Odd handbook advice broke cloud/notifications](https://forums.rocket.chat/t/odd-handbook-advice-broke-cloud-notifications/16973)
**Author:** [@peh](https://forums.rocket.chat/u/peh)\ **Replies:** 4\ **Last updated:** [June 15, 2023, 11:01am UTC](https://forums.rocket.chat/t/odd-handbook-advice-broke-cloud-notifications/16973 "2023-06-15T11:01:01Z")
Description I received an “error processing your request” in rocketchat and so I followed this article in the handbook, deleted database entries like so db.rocketchat\_settings.remove( {"\_id": /Cloud\_/} ) and restarted. T… --- ## [Question about using Markdown](https://forums.rocket.chat/t/question-about-using-markdown/16162)
**Author:** [@alexondi](https://forums.rocket.chat/u/alexondi)\ **Replies:** 4\ **Last updated:** [March 21, 2023, 12:38pm UTC](https://forums.rocket.chat/t/question-about-using-markdown/16162 "2023-03-21T12:38:32Z")
Description Hello! I read Doc How I understand only this rules are used in RocketChat? (MD035 rule not working) In this Cheatsheet are more params (tables …) but they not work. Which options of markdown I can use? Se… --- ## [OVERWRITE\_SETTING\_Site\_Url is not working anymore](https://forums.rocket.chat/t/overwrite-setting-site-url-is-not-working-anymore/15279)
**Author:** [@stefan.badenhorst](https://forums.rocket.chat/u/stefan.badenhorst)\ **Replies:** 0\ **Last updated:** [November 2, 2022, 12:15pm UTC](https://forums.rocket.chat/t/overwrite-setting-site-url-is-not-working-anymore/15279 "2022-11-02T12:15:59Z")
Description After upgrading from 4.x to 5.1.x I noticed that setting the environment variable OVERWRITE\_SETTING\_Site\_Url has not effect anymore: $ docker logs --tail 10 --follow rocketchat-server strict mode: use allow… --- ## [Migrate self hosted server from 3.18 snap to 5.0 docker based installation](https://forums.rocket.chat/t/migrate-self-hosted-server-from-3-18-snap-to-5-0-docker-based-installation/14768)
**Author:** [@JHJ](https://forums.rocket.chat/u/JHJ)\ **Replies:** 13\ **Last updated:** [September 7, 2022, 2:42pm UTC](https://forums.rocket.chat/t/migrate-self-hosted-server-from-3-18-snap-to-5-0-docker-based-installation/14768 "2022-09-07T14:42:29Z")
Description We want to move the production environment from snap to docker deployment. I have backuped the snap deployment as stated in Deploy Rocket Chat with Snaps for Secure Messaging I then followed the guide \[HOW T… --- ## [Can i scale Rocket chat community version](https://forums.rocket.chat/t/can-i-scale-rocket-chat-community-version/14077)
**Author:** [@mv181993](https://forums.rocket.chat/u/mv181993)\ **Replies:** 4\ **Last updated:** [May 25, 2022, 12:39pm UTC](https://forums.rocket.chat/t/can-i-scale-rocket-chat-community-version/14077 "2022-05-25T12:39:58Z")
Description Server Setup Information Version of Rocket.Chat Server: 4.7.1 Operating System: Deployment Method: docker Number of Running Instances: DB Replicaset Oplog: NodeJS Version: v14.19.1 MongoDB Version: v5.0.7 P… --- ## [Can vertical scaling help to overcome the user limitation](https://forums.rocket.chat/t/can-vertical-scaling-help-to-overcome-the-user-limitation/14078)
**Author:** [@mv181993](https://forums.rocket.chat/u/mv181993)\ **Replies:** 1\ **Last updated:** [May 16, 2022, 4:54pm UTC](https://forums.rocket.chat/t/can-vertical-scaling-help-to-overcome-the-user-limitation/14078 "2022-05-16T16:54:19Z")
Description Server Setup Information Version of Rocket.Chat Server: 4.7.1 Operating System: Deployment Method: docker Number of Running Instances: DB Replicaset Oplog: NodeJS Version: v14.19.1 MongoDB Version: v5.0.7 P… --- ## [Can not install any app from marketplace](https://forums.rocket.chat/t/can-not-install-any-app-from-marketplace/13351)
**Author:** [@huib](https://forums.rocket.chat/u/huib)\ **Replies:** 3\ **Last updated:** [March 4, 2022, 4:46pm UTC](https://forums.rocket.chat/t/can-not-install-any-app-from-marketplace/13351 "2022-03-04T16:46:17Z")
Description Hi, When i install any from marketplace i get a error “Invalid purchase type” I have reconect to the Rocket.Chat.Cloud but it doesnt work. How can i solve this problem? Thanks in advance for helping:) Ser… --- ## [Rocket.chat not loading after new installation on ubuntu 18](https://forums.rocket.chat/t/rocket-chat-not-loading-after-new-installation-on-ubuntu-18/12721)
**Author:** [@sagar.tathe](https://forums.rocket.chat/u/sagar.tathe)\ **Replies:** 0\ **Last updated:** [December 1, 2021, 7:05am UTC](https://forums.rocket.chat/t/rocket-chat-not-loading-after-new-installation-on-ubuntu-18/12721 "2021-12-01T07:05:05Z")
Description Hi i have installed rocketchat server manually as per steps provided on official site and getting gray screen only when trying to access it. Service file content: \[Unit\] Description=The Rocket.Chat server …