# You have been direct messages by (…) email when offline

**URL:** <https://forums.rocket.chat/t/you-have-been-direct-messages-by-email-when-offline/14345>\
**Category:** Community Support\
**Created:** [June 23, 2022, 2:53pm UTC](https://forums.rocket.chat/t/you-have-been-direct-messages-by-email-when-offline/14345 "2022-06-23T14:53:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![rastal](https://avatars.discourse-cdn.com/v4/letter/r/d9b06d/32.png) [@rastal](https://forums.rocket.chat/u/rastal)\
**Post date:** [June 23, 2022, 2:53pm UTC](https://forums.rocket.chat/t/you-have-been-direct-messages-by-email-when-offline/14345/1 "2022-06-23T14:53:11Z")

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Hello,

I have a question about Rocket.Chat configuration.

If we’re offline and someone sends a direct message, an email will be sent to let you know. You have been direct messages from (…).

Where can I turn off this feature?

Many thanks for your help.

Regards  
Matthias

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**Author:** ![dudanogueira](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/dudanogueira/32/2529_2.png) [@dudanogueira](https://forums.rocket.chat/u/dudanogueira)\
**Post date:** [June 24, 2022, 1:03pm UTC](https://forums.rocket.chat/t/you-have-been-direct-messages-by-email-when-offline/14345/2 "2022-06-24T13:03:35Z")

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Hi @rastal!

Welcome to our community!

You can disable this setting per user, or setting it globally

You can go to your avatar (top left), and Preferences \> Offline Email Notifications

Or Globally at Admin \> Accounts \> Default User Preferences \> Offline Email Notifications

Also, consider participating in our [Monthly Community Open Call](https://go.rocket.chat/i/community-open-call)

see you there 🙂

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**Author:** ![rastal](https://avatars.discourse-cdn.com/v4/letter/r/d9b06d/32.png) [@rastal](https://forums.rocket.chat/u/rastal)\
**Post date:** [June 24, 2022, 2:08pm UTC](https://forums.rocket.chat/t/you-have-been-direct-messages-by-email-when-offline/14345/3 "2022-06-24T14:08:27Z")

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Hi @dudanogueira,

thank you very much for your help! I will set the setting now.

Best regards  
rastal