# Whatsapp with Rocketchat

**URL:** <https://forums.rocket.chat/t/whatsapp-with-rocketchat/8799>\
**Category:** Community Support\
**Created:** [October 6, 2020, 1:14pm UTC](https://forums.rocket.chat/t/whatsapp-with-rocketchat/8799 "2020-10-06T13:14:46Z")\
**Posts on this page:** 1\
**Showing post:** 21

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**Author:** ![jermy\_brayn](https://avatars.discourse-cdn.com/v4/letter/j/eb9ed0/32.png) [@jermy\_brayn](https://forums.rocket.chat/u/jermy_brayn)\
**Post date:** [October 3, 2023, 2:34pm UTC](https://forums.rocket.chat/t/whatsapp-with-rocketchat/8799/21 "2023-10-03T14:34:54Z")

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> [@ahmed\_nageh](#):
>
> can we connect two whatsapp numbers with rocketchat using Twilio ?
> 
> ### Server Setup Information
> 
> - Version of Rocket.Chat Server: 3.7.0
> - Operating System: Linux
> - Deployment Method: docker
> - Number of Running Instances: 1
> - DB Replicaset Oplog: Enabled
> - NodeJS Version: v12.18.4
> - MongoDB Version: 4.0.20
> - Proxy: nginx
> - Firewalls involved:

If you want to integrate WhatsApp with Rocket.Chat and connect WhatsApp numbers to it, you would typically need to use a third-party integration service that supports WhatsApp Business API. Twilio does provide a WhatsApp Business API, but you would need to set up and manage the integration separately.

Here’s a high-level overview of the steps involved in connecting WhatsApp numbers to Rocket.Chat using Twilio:

1. **Set up a Twilio Account** : If you haven’t already, create a Twilio account and set up your WhatsApp Business API within Twilio.
2. **Configure Twilio WhatsApp Integration** : Follow Twilio’s documentation to configure and set up the WhatsApp Business API for the desired WhatsApp numbers.
3. **Set up Rocket.Chat Integration** : Depending on your requirements, you may need to develop a custom Rocket.Chat integration or use an existing integration. Rocket.Chat provides a REST API that can be used to send and receive messages programmatically.
4. **Develop Custom Integration (if necessary)**: If there isn’t an existing Rocket.Chat integration for Twilio WhatsApp, you might need to develop a custom solution that can interact with both Twilio and Rocket.Chat APIs. This could be a separate server-side application that handles message forwarding and synchronization between the two platforms.
5. **Configure Webhooks** : You may need to configure webhooks in Twilio to receive incoming WhatsApp messages and then forward them to your Rocket.Chat integration for processing.
6. **Testing and Monitoring** : Thoroughly test the integration to ensure messages are being relayed correctly between WhatsApp and Rocket[.](https://www.cloudrcmsolutions.com/common-medical-billing-terms/)Chat. Monitor the integration for any issues or errors.
7. **Security and Compliance** : Ensure that your integration complies with WhatsApp Business API policies and security best practices.

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