# Various issues after re-registering

**URL:** <https://forums.rocket.chat/t/various-issues-after-re-registering/18159>\
**Category:** Community Support\
**Created:** [October 27, 2023, 6:03pm UTC](https://forums.rocket.chat/t/various-issues-after-re-registering/18159 "2023-10-27T18:03:40Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![iannuzzelli](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/iannuzzelli/32/4928_2.png) [@iannuzzelli](https://forums.rocket.chat/u/iannuzzelli)\
**Post date:** [October 27, 2023, 6:03pm UTC](https://forums.rocket.chat/t/various-issues-after-re-registering/18159/1 "2023-10-27T18:03:41Z")

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### Description

Hello! I have running a self-hosted dockerised Rocketchat for several issues without problems, but recently I started to have some small issues (Jitsi not working anymore, apps errors in the logs) and tried to de-register and re-register, and since then things have gotten worse…

- my workspace does not appear in rocket.chat.cloud (i am passing the reg\_token as env variable)
- workspace registration sync returns a generic error (although the async call returns success=true)
- cannot install any app from the marketplace (I get an Unauthorized error)

I suspect they are all somehow related. Any help will be greatly appreciated, please let me know if you need further details, thank you!

### Server Setup Information

- Version of Rocket.Chat Server: 6.4.4
- Operating System: Linux Ubuntu 22.04.3
- Deployment Method: docker
- Number of Running Instances: 1
- DB Replicaset Oplog: Enabled
- NodeJS Version: 14.21.3 - x64
- MongoDB Version: 5.0.22
- Proxy: nginx
- Firewalls involved: standard AWS EC2 security group

### Any additional Information

the log only show some occasional _Error getting the app requests stats from marketplace ‘failed to aggregate seen app requests due to a database error’_