# Usernames show instead of Displaynames **URL:** \ **Category:** Community Support\ **Created:** [September 4, 2018, 5:16pm UTC](https://forums.rocket.chat/t/usernames-show-instead-of-displaynames/1960 "2018-09-04T17:16:57Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![mmorin](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@mmorin](https://forums.rocket.chat/u/mmorin)\ **Post date:** [September 4, 2018, 5:16pm UTC](https://forums.rocket.chat/t/usernames-show-instead-of-displaynames/1960/1 "2018-09-04T17:16:58Z")
Usernames show in sidebar and in conversations instead of Display names. ive tried to reset every section in administration on server that i thought might have the setting. what im a missing? ![2018-09-04%2013_16_21-Window](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/1X/733de38ac1e2829cc2957c61274f0a2f26c0a116.png) not sure what changed? server updated? or another admin changing things… ---
**Author:** ![mmorin](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@mmorin](https://forums.rocket.chat/u/mmorin)\ **Post date:** [September 6, 2018, 10:41am UTC](https://forums.rocket.chat/t/usernames-show-instead-of-displaynames/1960/2 "2018-09-06T10:41:26Z")
anyone else see this too? ---
**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\ **Post date:** [September 11, 2018, 5:41am UTC](https://forums.rocket.chat/t/usernames-show-instead-of-displaynames/1960/4 "2018-09-11T05:41:16Z")
Channel list isnt showing full name either. Should be something like “full name” in settings ---
**Author:** ![mmorin](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@mmorin](https://forums.rocket.chat/u/mmorin)\ **Post date:** [September 11, 2018, 2:57pm UTC](https://forums.rocket.chat/t/usernames-show-instead-of-displaynames/1960/5 "2018-09-11T14:57:31Z")
Yes. Layout - User Interface - Use Real Name i have that set to true. and at first i thought this fixed it. but some users in sidebar will still show as usernames. now i get mixed results. ![image](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/1X/978f358936fbb646b5033196e986161b318f44a9.png) ---
**Author:** ![mmorin](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@mmorin](https://forums.rocket.chat/u/mmorin)\ **Post date:** [September 11, 2018, 3:04pm UTC](https://forums.rocket.chat/t/usernames-show-instead-of-displaynames/1960/6 "2018-09-11T15:04:40Z")
I also noticed conflicting settings whether im in the Desktop app (left) (false) or I log into the server via web (right)(true) They server show it as true but in the app it shows false. I can switch it to true in the app but nothing changes. when i leave and go back to administration in the app it will show that its set to false again. ![image](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/1X/c8e21da85c2036b271a2508f02024ba129c1d51a.png) ---
**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\ **Post date:** [September 11, 2018, 7:46pm UTC](https://forums.rocket.chat/t/usernames-show-instead-of-displaynames/1960/7 "2018-09-11T19:46:47Z")
Can you confirm that those users have set a name? If so have one of them try updating it and see if that reflects? ---
**Author:** ![mmorin](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@mmorin](https://forums.rocket.chat/u/mmorin)\ **Post date:** [September 12, 2018, 2:16pm UTC](https://forums.rocket.chat/t/usernames-show-instead-of-displaynames/1960/8 "2018-09-12T14:16:24Z")
Yes. Both users have a full name. If I start a DM with a user… It will show full name in my app but shows up in theirs as the username IF I delete the room. And they DM me. theirs shows the full name and mine will show the username. So I guess who ever initiates the DM will have it listed with the full name. the receiver side will show as a username. ---
**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\ **Post date:** [September 12, 2018, 9:32pm UTC](https://forums.rocket.chat/t/usernames-show-instead-of-displaynames/1960/9 "2018-09-12T21:32:53Z")
This sounds like a bug. Might be worth opening an issue on our github ---
**Author:** ![mmorin](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@mmorin](https://forums.rocket.chat/u/mmorin)\ **Post date:** [September 13, 2018, 4:40pm UTC](https://forums.rocket.chat/t/usernames-show-instead-of-displaynames/1960/10 "2018-09-13T16:40:16Z")
I believe there is: [https://github.com/RocketChat/Rocket.Chat/issues/11598](https://github.com/RocketChat/Rocket.Chat/issues/11598) ---
**Author:** ![mmorin](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@mmorin](https://forums.rocket.chat/u/mmorin)\ **Post date:** [November 10, 2018, 1:53pm UTC](https://forums.rocket.chat/t/usernames-show-instead-of-displaynames/1960/11 "2018-11-10T13:53:03Z")
Well we decided to implement a little patience. after getting everyone on 2.14 and im sure a server update or two has occurred… the usernames are back to normal!