# Upgrade from 7.5 to any newer version always show "The room does not exist or you may not have access permission" **URL:** \ **Category:** Community Support\ **Created:** [October 23, 2025, 4:00pm UTC](https://forums.rocket.chat/t/upgrade-from-7-5-to-any-newer-version-always-show-the-room-does-not-exist-or-you-may-not-have-access-permission/22567 "2025-10-23T16:00:01Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![akong77](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@akong77](https://forums.rocket.chat/u/akong77)\ **Post date:** [October 23, 2025, 4:00pm UTC](https://forums.rocket.chat/t/upgrade-from-7-5-to-any-newer-version-always-show-the-room-does-not-exist-or-you-may-not-have-access-permission/22567/1 "2025-10-23T16:00:01Z")
### Description My rocketchat is version 7.5.0 with docker.I want upgrade to newer version. Use command: docker compose -f compose.yml up -d It’s can upgrade to 7.6 or 7.11 But any room always show “The room does not exist or you may not have access permission” ### Server Setup Information - Version of Rocket.Chat Server: 7.6.0 - Operating System: Ubuntu 24 - Deployment Method: docker - Number of Running Instances: 1 - DB Replicaset Oplog: 1.51.0 - NodeJS Version: v22.13.1 - MongoDB Version: 6.0.13 - Proxy: nginx - Firewalls involved: ### Any additional Information 7.5.0 is normal. ---
**Author:** ![reetp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/reetp/32/5546_2.png) [@reetp](https://forums.rocket.chat/u/reetp)\ **Post date:** [October 23, 2025, 6:08pm UTC](https://forums.rocket.chat/t/upgrade-from-7-5-to-any-newer-version-always-show-the-room-does-not-exist-or-you-may-not-have-access-permission/22567/2 "2025-10-23T18:08:08Z")
You should be on 7.5.5 which has various fixes. Read the changelogs/release notes and keep up to date for your own security. It is also EOL in a few days. You should have been testing weeks ago. > **[Rocket Chat Version Durability Policy](https://docs.rocket.chat/docs/version-durability)** > > Explore Rocket Chat version durability policies. Ensure secure communications and supported deployments. Go to 7.5.5 first. Then test upgrade to 7.6.6 I suggest you do NOT go to 7.11.x Go in steps to 7.10.x and make sure you have no errors first. ---
**Author:** ![akong77](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@akong77](https://forums.rocket.chat/u/akong77)\ **Post date:** [October 24, 2025, 10:16am UTC](https://forums.rocket.chat/t/upgrade-from-7-5-to-any-newer-version-always-show-the-room-does-not-exist-or-you-may-not-have-access-permission/22567/3 "2025-10-24T10:16:17Z")
Hello I has upgrade from 7.5.0 to 7.5.5.Then upgrade to 7.6.6. In 7.5.5 is normal.In the 7.6.6 will show the same error message. I has got error message in terminal. > rocketchat-1 | Exception while invoking method ‘saveSettings’ TypeError: httpHeaders.entries is not a function > rocketchat-1 | at getModifiedHttpHeaders (app/lib/server/functions/getModifiedHttpHeaders.ts:2:66) > rocketchat-1 | at traceConnection (app/lib/server/lib/debug.js:46:17) > rocketchat-1 | at MethodInvocation.methodsMap. (app/lib/server/lib/debug.js:56:3) > rocketchat-1 | at maybeAuditArgumentChecks (packages/ddp-server/livedata\_server.js:1748:12) > rocketchat-1 | at packages/ddp-server/livedata\_server.js:601:19 > rocketchat-1 | at AsyncLocalStorage.run (node:internal/async\_local\_storage/async\_hooks:91:14) > rocketchat-1 | at EnvironmentVariableAsync.withValue (packages/meteor.js:1431:29) > rocketchat-1 | at packages/ddp-server/livedata\_server.js:599:46 > rocketchat-1 | at AsyncLocalStorage.run (node:internal/async\_local\_storage/async\_hooks:91:14) > rocketchat-1 | at EnvironmentVariableAsync.withValue (packages/meteor.js:1431:29) > rocketchat-1 | at packages/ddp-server/livedata\_server.js:597:46 > rocketchat-1 | at new Promise () > rocketchat-1 | at Session.method (packages/ddp-server/livedata\_server.js:571:23) > rocketchat-1 | at runHandlers (packages/ddp-server/livedata\_server.js:423:58) > rocketchat-1 | at processNext (packages/ddp-server/livedata\_server.js:440:7) > rocketchat-1 | at Session.processMessage (packages/ddp-server/livedata\_server.js:443:5) > rocketchat-1 | at SockJSConnection. (packages/ddp-server/livedata\_server.js:1324:31) > rocketchat-1 | at SockJSConnection.emit (node:events:524:28) > rocketchat-1 | at SockJSConnection.emit (node:domain:489:12) > rocketchat-1 | at Session.didMessage (/app/bundle/programs/server/npm/node\_modules/meteor/ddp-server/node\_modules/sockjs/lib/transport.js:246:25) > rocketchat-1 | at WebSocketReceiver.didMessage (/app/bundle/programs/server/npm/node\_modules/meteor/ddp-server/node\_modules/sockjs/lib/trans-websocket.js:104:39) > rocketchat-1 | at WebSocket. (/app/bundle/programs/server/npm/node\_modules/meteor/ddp-server/node\_modules/sockjs/lib/trans-websocket.js:70:24) ---
**Author:** ![reetp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/reetp/32/5546_2.png) [@reetp](https://forums.rocket.chat/u/reetp)\ **Post date:** [October 24, 2025, 10:37am UTC](https://forums.rocket.chat/t/upgrade-from-7-5-to-any-newer-version-always-show-the-room-does-not-exist-or-you-may-not-have-access-permission/22567/4 "2025-10-24T10:37:22Z")
> > > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: Exception …while invoking method 'public-settings/get' TypeError: httpHeaders.entries is not a function > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at getModifiedHttpHeaders (app/lib/server/functions/getModifiedHttpHeaders.ts:2:66) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at traceConnection (app/lib/server/lib/debug.js:46:17) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at MethodInvocation.methodsMap.\ (app/lib/server/lib/debug.js:56:3) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at maybeAuditArgumentChecks (packages/ddp-server/livedata\_server.js:1748:12) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at packages/ddp-server/livedata\_server.js:601:19 > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at AsyncLocalStorage.run (node:internal/async\_local\_storage/async\_hooks:91:14) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at EnvironmentVariableAsync.withValue (packages/meteor.js:1431:29) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at packages/ddp-server/livedata\_server.js:599:46 > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at AsyncLocalStorage.run (node:internal/async\_local\_storage/async\_hooks:91:14) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at EnvironmentVariableAsync.withValue (packages/meteor.js:1431:29) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at packages/ddp-server/livedata\_server.js:597:46 > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at new Promise (\) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at Session.method (packages/ddp-server/livedata\_server.js:571:23) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at runHandlers (packages/ddp-server/livedata\_server.js:423:58) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at processNext (packages/ddp-server/livedata\_server.js:440:7) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at Session.processMessage (packages/ddp-server/livedata\_server.js:443:5) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at SockJSConnection.\ (packages/ddp-server/livedata\_server.js:1324:31) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at SockJSConnection.emit (node:events:524:28) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at SockJSConnection.emit (node:domain:489:12) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at Session.didMessage (/snap/rocketchat-server/1675/programs/server/npm/node\_modules/meteor/ddp-server/node\_modules/sockjs/lib/transport.js:246:25) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at WebSocketReceiver.didMessage (/snap/rocketchat-server/1675/programs/server/npm/node\_modules/meteor/ddp-server/node\_modules/sockjs/lib/trans-websocket.js:104:39) > Jul 24 09:00:52 rocketmeet rocketchat-server.rocketchat-server\[1322\]: at WebSocket.\ (/snap/rocketchat-server/1675/programs/server/npm/node\_modules/meteor/ddp-server/node\_modules/sockjs/lib/trans-websocket.js:70:24) > > > > \### Steps to reproduce: > > 1. Log in to rocketchat > 2. It's always show three dots > > \### Server Setup Information: > > \- Version of Rocket.Chat Server: 7.8.2 > \- License Type: > \- Number of Users: > \- Operating System: Ubuntu 22.04 > \- Deployment Method: snap > \- Number of Running Instances: 1 > \- DB Replicaset Oplog: > \- NodeJS Version: > \- MongoDB Version: > > \### Client Setup Information > > \- Desktop App or Browser Version: 4.7.1 > \- Operating System: Windows 11 > > \### Additional context > > > > \### Relevant logs: > > > \### Description: > > Nothing works with “Trace method calls” enabled in 7.6.0 > > \### …Steps to reproduce: > > 1. Enable "Trace method calls" > 2. Nothing works > 3. Get log > \`\`\` > Exception while invoking method 'rooms/get' TypeError: httpHeaders.entries is not a function > at getModifiedHttpHeaders (app/lib/server/functions/getModifiedHttpHeaders.ts:2:66) > at traceConnection (app/lib/server/lib/debug.js:46:17) > at MethodInvocation.methodsMap.\ (app/lib/server/lib/debug.js:56:3) > at maybeAuditArgumentChecks (packages/ddp-server/livedata\_server.js:1748:12) > at packages/ddp-server/livedata\_server.js:601:19 > at AsyncLocalStorage.run (node:internal/async\_local\_storage/async\_hooks:91:14) > at EnvironmentVariableAsync.withValue (packages/meteor.js:1431:29) > at packages/ddp-server/livedata\_server.js:599:46 > at AsyncLocalStorage.run (node:internal/async\_local\_storage/async\_hooks:91:14) > at EnvironmentVariableAsync.withValue (packages/meteor.js:1431:29) > at packages/ddp-server/livedata\_server.js:597:46 > at new Promise (\) > at Session.method (packages/ddp-server/livedata\_server.js:571:23) > at runHandlers (packages/ddp-server/livedata\_server.js:423:58) > at Immediate.processNext (packages/ddp-server/livedata\_server.js:440:7) > at processImmediate (node:internal/timers:491:21) > at process.topLevelDomainCallback (node:domain:161:15) > at process.callbackTrampoline (node:internal/async\_hooks:128:24) > \`\`\` > > \### Server Setup Information: > > \- Version of Rocket.Chat Server: 7.6.0 > \- Deployment Method: docker > \- Number of Running Instances: 1 Specifically this comment: > > > \### Description: > > Nothing works with “Trace method calls” enabled in 7.6.0 > > \### …Steps to reproduce: > > 1. Enable "Trace method calls" > 2. Nothing works > 3. Get log > \`\`\` > Exception while invoking method 'rooms/get' TypeError: httpHeaders.entries is not a function > at getModifiedHttpHeaders (app/lib/server/functions/getModifiedHttpHeaders.ts:2:66) > at traceConnection (app/lib/server/lib/debug.js:46:17) > at MethodInvocation.methodsMap.\ (app/lib/server/lib/debug.js:56:3) > at maybeAuditArgumentChecks (packages/ddp-server/livedata\_server.js:1748:12) > at packages/ddp-server/livedata\_server.js:601:19 > at AsyncLocalStorage.run (node:internal/async\_local\_storage/async\_hooks:91:14) > at EnvironmentVariableAsync.withValue (packages/meteor.js:1431:29) > at packages/ddp-server/livedata\_server.js:599:46 > at AsyncLocalStorage.run (node:internal/async\_local\_storage/async\_hooks:91:14) > at EnvironmentVariableAsync.withValue (packages/meteor.js:1431:29) > at packages/ddp-server/livedata\_server.js:597:46 > at new Promise (\) > at Session.method (packages/ddp-server/livedata\_server.js:571:23) > at runHandlers (packages/ddp-server/livedata\_server.js:423:58) > at Immediate.processNext (packages/ddp-server/livedata\_server.js:440:7) > at processImmediate (node:internal/timers:491:21) > at process.topLevelDomainCallback (node:domain:161:15) > at process.callbackTrampoline (node:internal/async\_hooks:128:24) > \`\`\` > > \### Server Setup Information: > > \- Version of Rocket.Chat Server: 7.6.0 > \- Deployment Method: docker > \- Number of Running Instances: 1 ---
**Author:** ![reetp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/reetp/32/5546_2.png) [@reetp](https://forums.rocket.chat/u/reetp)\ **Post date:** [October 24, 2025, 10:38am UTC](https://forums.rocket.chat/t/upgrade-from-7-5-to-any-newer-version-always-show-the-room-does-not-exist-or-you-may-not-have-access-permission/22567/5 "2025-10-24T10:38:12Z")
So it’s a duplicate you have commented on several times. Please stay in one place per issue. ---
**Author:** ![reetp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/reetp/32/5546_2.png) [@reetp](https://forums.rocket.chat/u/reetp)\ **Post date:** [October 24, 2025, 10:39am UTC](https://forums.rocket.chat/t/upgrade-from-7-5-to-any-newer-version-always-show-the-room-does-not-exist-or-you-may-not-have-access-permission/22567/6 "2025-10-24T10:39:40Z")
Also looks like a PR will be 7.12 > > > \## Proposed changes (including videos or screenshots) > > Enabling trace method c…all setting crashes the server due to how \`httpHeaders\` is consumed. > \- Meteor DDP - When using DDP, it exposes \`httpHeaders\` as plain javascript object > \- Hono - When using HTTP calls or API through hono, it exposes \`httpHeaders\` as instance of \`Header\` class. > > We were not handling both cases properly which was causing the crash. > \## Issue(s) > > fixes #36011 > > \## Steps to test or reproduce > > \- Enable trace method calls setting. > \- Login using DDP client > \- Server crashes > > \## Further comments > > \[SUP-861\](https://rocketchat.atlassian.net/browse/SUP-861) > > \[SUP-861\]: https://rocketchat.atlassian.net/browse/SUP-861?atlOrigin=eyJpIjoiNWRkNTljNzYxNjVmNDY3MDlhMDU5Y2ZhYzA5YTRkZjUiLCJwIjoiZ2l0aHViLWNvbS1KU1cifQ > > > > \## Summary by CodeRabbit > > \- Bug Fixes > - Fixed a server crash when enabling the “Trace method calls” setting. > - Improved handling of incoming request headers to be more robust across different sources. > - Ensured sensitive values (such as auth tokens and specific cookies) remain consistently redacted in logs and diagnostics.