# Unsynchronized chats

**URL:** <https://forums.rocket.chat/t/unsynchronized-chats/11230>\
**Category:** Community Support\
**Tags:** rocketchat-apps\
**Created:** [May 24, 2021, 4:35am UTC](https://forums.rocket.chat/t/unsynchronized-chats/11230 "2021-05-24T04:35:48Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![SADMPobeda](https://avatars.discourse-cdn.com/v4/letter/s/ee7513/32.png) [@SADMPobeda](https://forums.rocket.chat/u/SADMPobeda)\
**Post date:** [May 24, 2021, 4:35am UTC](https://forums.rocket.chat/t/unsynchronized-chats/11230/1 "2021-05-24T04:35:48Z")

</div>

### Description

### Server Setup Information

- Version of Rocket.Chat Server: 3.0.6
- Operating System: Unix
- Deployment Method: 
- Number of Running Instances: 5 (chat, caht\_1, DB, DB1, DB2)
- DB Replicaset Oplog: unknown
- NodeJS Version: unknown
- MongoDB Version: unknown
- Proxy: unknown
- Firewalls involved: unknown

### Any additional Information

Hello, we have a serious problem.  
I have never worked with “chat”. and we have 5 servers here, virtual, why this is done - I don’t know. One real database (90GB), two servers with a database (3-9GB).  
two chat servers (apparently the application itself)

where, what and how it was established is not known.  
I could not find a single manual in which the chat was installed exactly distributed between 5 servers.

1.tell me where to start looking for information on how all “it” is configured.  
2. after an incorrect shutdown of the “chat” servers and re-enabling them, my chat client receives “pop-up” notifications that a message has been written to me, but I do not see the message itself until I restart the “chat client” application.  
just like me, I write to the chat, my messages are “gray” - not delivered, however, notifications that I have sent - come to the interlocutor.

 ![image](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/2X/9/9f30ee432e5f0e55d5623f1c08b45ecf867ead05.png)

---

<div class="post-metadata">

**Author:** ![john.crisp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/john.crisp/32/2711_2.png) [@john.crisp](https://forums.rocket.chat/u/john.crisp)\
**Post date:** [May 29, 2021, 11:40am UTC](https://forums.rocket.chat/t/unsynchronized-chats/11230/2 "2021-05-29T11:40:06Z")

</div>

Hi, I’m sorry I missed this post.

> [@SADMPobeda](#):
>
> Version of Rocket.Chat Server: 3.0.6

You seem to have a seriously complicated and dangerously outdated setup.

> [@SADMPobeda](#):
>
> I could not find a single manual in which the chat was installed exactly distributed between 5 servers.

There is not going to be an answer in a manual for this.

You are going to have to sit down and describe your set up in a lot more detail.