# Unable to change profile picture

**URL:** <https://forums.rocket.chat/t/unable-to-change-profile-picture/13013>\
**Category:** Community Support\
**Created:** [January 10, 2022, 9:57pm UTC](https://forums.rocket.chat/t/unable-to-change-profile-picture/13013 "2022-01-10T21:57:28Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![miguelemachado](https://avatars.discourse-cdn.com/v4/letter/m/d2c977/32.png) [@miguelemachado](https://forums.rocket.chat/u/miguelemachado)\
**Post date:** [January 10, 2022, 9:57pm UTC](https://forums.rocket.chat/t/unable-to-change-profile-picture/13013/1 "2022-01-10T21:57:28Z")

</div>

### Description

Some users are not abble to change profile picture.

> <https://github.com/RocketChat/Rocket.Chat/issues/24100>
>
> \### Description:
> 
> Unable to either include a new profile picture or change the… currente profile picture
> 
> 
> 
> \### Steps to reproduce:
> 
> 1. Go to "My Account"
> 2. Upload a profile picture
> 3. Click on "Save changes"
> 4. Get messages "Profile saved successfully" and "Avatar changed successfully"
> 
> \### Expected behavior:
> 
> Show new profile picture to the user
> 
> \### Actual behavior:
> 
> Shows de default profile picture or the previous profile picture.
> 
> \### Server Setup Information:
> 
> \- Version of Rocket.Chat Server: 4.2.2
> \- Operating System: Ubuntu 18.04 LTS
> \- Deployment Method: snap
> \- Number of Running Instances: 1
> \- DB Replicaset Oplog: Enabled
> \- NodeJS Version: 12.22.7 x64
> \- MongoDB Version: 3.6.23
> 
> \### Client Setup Information
> 
> \- Desktop App or Browser Version: 
> - Firefox 95, 
> - Rocket Chat Desktop 3.2 e 3.1
> - App Rocket Chat Experimental
> \- Operating System:
> - Ubuntu
> - Android
> - Windows
> 
> \### Additional context
> 
> 
> 
> \### Relevant logs:
> 
> Browser log
> 
> \`\`\`
> g\_CS\[e\] is null 2 background.js:1
> receiveCS moz-extension://2a50df9f-fcf6-43b1-889b-c0565fe2891b/background.js:1
> onconnect\_listener moz-extension://2a50df9f-fcf6-43b1-889b-c0565fe2891b/background.js:1
> e moz-extension://2a50df9f-fcf6-43b1-889b-c0565fe2891b/lpfulllib.js:1
> apply self-hosted:2718
> applySafeWithoutClone resource://gre/modules/ExtensionCommon.jsm:635
> asyncWithoutClone resource://gre/modules/ExtensionCommon.jsm:2421
> 
> \`\`\`
> \`\`\`
> I20220104-13:50:03.177(0) Exception in setTimeout callback: TypeError: Cannot read property 'etag' of undefined at app/lib/server/functions/setUserAvatar.js:67:58 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/meteor.js:550:25 at runWithEnvironment (packages/meteor.js:1286:24) 
> {"level":50,"time":"2022-01-04T13:55:53.936Z","pid":18051,"hostname":"optimus-rocket-chat","name":"System","err":{"type":"ApiError","message":"No such object: storage-chat/QK9v8EyTKFgxmR9YZ/avatars/Z3TxCYJ9LCZuo4GuJ","stack":"Error: No such object: storage-chat/QK9v8EyTKFgxmR9YZ/avatars/Z3TxCYJ9LCZuo4GuJ\<br\> at Util.parseHttpRespBody (/snap/rocketchat-server/1502/programs/server/npm/node\_modules/@google-cloud/common/build/src/util.js:191:38)\<br\> at Util.handleResp (/snap/rocketchat-server/1502/programs/server/npm/node\_modules/@google-cloud/common/build/src/util.js:135:117)\<br\> at /snap/rocketchat-server/1502/programs/server/npm/node\_modules/@google-cloud/common/build/src/util.js:423:22\<br\> at onResponse (/snap/rocketchat-server/1502/programs/server/npm/node\_modules/retry-request/index.js:214:7)\<br\> at /snap/rocketchat-server/1502/programs/server/npm/node\_modules/teeny-request/build/src/index.js:222:13\<br\> at /snap/rocketchat-server/1502/programs/server/npm/node\_modules/meteor/promise/node\_modules/meteor-promise/fiber\_pool.js:43:40","code":404,"errors":\[{"message":"No such object: storage-chat/QK9v8EyTKFgxmR9YZ/avatars/Z3TxCYJ9LCZuo4GuJ","domain":"global","reason":"notFound"}\]},"msg":"No such object: storage-chat/QK9v8EyTKFgxmR9YZ/avatars/Z3TxCYJ9LCZuo4GuJ"} 
> I20220104-13:55:54.321(0) Exception in setTimeout callback: TypeError: Cannot read property 'etag' of undefined at app/lib/server/functions/setUserAvatar.js:67:58 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/meteor.js:550:25 at runWithEnvironment (packages/meteor.js:1286:24) 
> \`\`\`

### Server Setup Information

Rocket.Chat Version: 4.3.1  
NodeJS Version: 12.22.8 - x64  
MongoDB Version: 4.2.17  
MongoDB Engine: wiredTiger  
Platform: linux  
Process Port: 3000  
ReplicaSet OpLog: Enabled  
Commit Hash: 21045735b2  
Commit Branch: HEAD

### Any additional Information

{“level”:50,“time”:“2022-01-10T21:31:42.530Z”,“pid”:17566,“hostname”:“optimus-rocket-chat”,“name”:“System”,“err”:{“type”:“ApiError”,“message”:“No such object: storage-chat/QK9v8EyTKFgxmR9YZ/avatars/Z3TxCYJ9LCZuo4GuJ”,“stack”:“Error: No such object: storage-chat/QK9v8EyTKFgxmR9YZ/avatars/Z3TxCYJ9LCZuo4GuJ  
 at Util.parseHttpRespBody (/snap/rocketchat-server/1505/programs/server/npm/node\_modules/@google-cloud/common/build/src/util.js:191:38)  
 at Util.handleResp (/snap/rocketchat-server/1505/programs/server/npm/node\_modules/@google-cloud/common/build/src/util.js:135:117)  
 at /snap/rocketchat-server/1505/programs/server/npm/node\_modules/@google-cloud/common/build/src/util.js:423:22  
 at onResponse (/snap/rocketchat-server/1505/programs/server/npm/node\_modules/retry-request/index.js:214:7)  
 at /snap/rocketchat-server/1505/programs/server/npm/node\_modules/teeny-request/build/src/index.js:222:13  
 at /snap/rocketchat-server/1505/programs/server/npm/node\_modules/meteor/promise/node\_modules/meteor-promise/fiber\_pool.js:43:40”,“code”:404,“errors”:[{“message”:“No such object: storage-chat/QK9v8EyTKFgxmR9YZ/avatars/Z3TxCYJ9LCZuo4GuJ”,“domain”:“global”,“reason”:“notFound”}]},“msg”:“No such object: storage-chat/QK9v8EyTKFgxmR9YZ/avatars/Z3TxCYJ9LCZuo4GuJ”}  
I20220110-21:31:42.965(0) Exception in setTimeout callback: TypeError: Cannot read property ‘etag’ of undefined at app/lib/server/functions/setUserAvatar.js:67:58 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/meteor.js:550:25 at runWithEnvironment (packages/meteor.js:1286:24)

---

<div class="post-metadata">

**Author:** ![dudanogueira](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/dudanogueira/32/2529_2.png) [@dudanogueira](https://forums.rocket.chat/u/dudanogueira)\
**Post date:** [January 11, 2022, 6:28pm UTC](https://forums.rocket.chat/t/unable-to-change-profile-picture/13013/2 "2022-01-11T18:28:56Z")

</div>

Hi!

Are you storing uploads in Google Cloud Storage?

In order to replicate, we need to set up a similar environment.

THanks!

---

<div class="post-metadata">

**Author:** ![miguelemachado](https://avatars.discourse-cdn.com/v4/letter/m/d2c977/32.png) [@miguelemachado](https://forums.rocket.chat/u/miguelemachado)\
**Post date:** [January 11, 2022, 6:32pm UTC](https://forums.rocket.chat/t/unable-to-change-profile-picture/13013/3 "2022-01-11T18:32:15Z")

</div>

Yes. We are using Google Cloud Storage.

Further analysis indicates that the new user can in fact choose a profile picture, but when he/she tries to change that, the rocket.chat uploads the new profile picture to the storage and then deletes the same file. I think that the program should delete before uploads.

---

<div class="post-metadata">

**Author:** ![miguelemachado](https://avatars.discourse-cdn.com/v4/letter/m/d2c977/32.png) [@miguelemachado](https://forums.rocket.chat/u/miguelemachado)\
**Post date:** [January 21, 2022, 12:23pm UTC](https://forums.rocket.chat/t/unable-to-change-profile-picture/13013/4 "2022-01-21T12:23:24Z")

</div>

Seems that after update the profile picture using Google Cloud Storage rocket.chat deletes the file.

---

<div class="post-metadata">

**Author:** ![dudanogueira](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/dudanogueira/32/2529_2.png) [@dudanogueira](https://forums.rocket.chat/u/dudanogueira)\
**Post date:** [January 24, 2022, 11:01am UTC](https://forums.rocket.chat/t/unable-to-change-profile-picture/13013/5 "2022-01-24T11:01:07Z")

</div>

Hi!

Sorry for the late response.

Can you check if those issues are related?

> <https://github.com/RocketChat/Rocket.Chat/issues/24100>
>
> \<!-- 
> 
> Please see our guide for opening issues: https://rocket.chat/docs/contr…ibuting/reporting-issues
> 
> If you have questions or are looking for help/support please see: https://rocket.chat/docs/getting-support
> 
> If you are experiencing a bug please search our issues to be sure it is not already present: https://github.com/RocketChat/Rocket.Chat/issues
> 
> \--\>
> 
> \### Description:
> 
> Unable to either include a new profile picture or change the currente profile picture
> 
> 
> 
> \### Steps to reproduce:
> 
> 1. Go to "My Account"
> 2. Upload a profile picture
> 3. Click on "Save changes"
> 4. Get messages "Profile saved successfully" and "Avatar changed successfully"
> 
> \### Expected behavior:
> 
> Show new profile picture to the user
> 
> \### Actual behavior:
> 
> Shows de default profile picture or the previous profile picture.
> 
> \### Server Setup Information:
> 
> \- Version of Rocket.Chat Server: 4.2.2
> \- Operating System: Ubuntu 18.04 LTS
> \- Deployment Method: snap
> \- Number of Running Instances: 1
> \- DB Replicaset Oplog: Enabled
> \- NodeJS Version: 12.22.7 x64
> \- MongoDB Version: 3.6.23
> 
> \### Client Setup Information
> 
> \- Desktop App or Browser Version: 
> - Firefox 95, 
> - Rocket Chat Desktop 3.2 e 3.1
> - App Rocket Chat Experimental
> \- Operating System:
> - Ubuntu
> - Android
> - Windows
> 
> \### Additional context
> 
> 
> 
> \### Relevant logs:
> 
> Browser log
> 
> \`\`\`
> g\_CS\[e\] is null 2 background.js:1
> receiveCS moz-extension://2a50df9f-fcf6-43b1-889b-c0565fe2891b/background.js:1
> onconnect\_listener moz-extension://2a50df9f-fcf6-43b1-889b-c0565fe2891b/background.js:1
> e moz-extension://2a50df9f-fcf6-43b1-889b-c0565fe2891b/lpfulllib.js:1
> apply self-hosted:2718
> applySafeWithoutClone resource://gre/modules/ExtensionCommon.jsm:635
> asyncWithoutClone resource://gre/modules/ExtensionCommon.jsm:2421
> 
> \`\`\`
> \`\`\`
> I20220104-13:50:03.177(0) Exception in setTimeout callback: TypeError: Cannot read property 'etag' of undefined at app/lib/server/functions/setUserAvatar.js:67:58 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/meteor.js:550:25 at runWithEnvironment (packages/meteor.js:1286:24) 
> {"level":50,"time":"2022-01-04T13:55:53.936Z","pid":18051,"hostname":"optimus-rocket-chat","name":"System","err":{"type":"ApiError","message":"No such object: storage-chat/QK9v8EyTKFgxmR9YZ/avatars/Z3TxCYJ9LCZuo4GuJ","stack":"Error: No such object: storage-chat/QK9v8EyTKFgxmR9YZ/avatars/Z3TxCYJ9LCZuo4GuJ\<br\> at Util.parseHttpRespBody (/snap/rocketchat-server/1502/programs/server/npm/node\_modules/@google-cloud/common/build/src/util.js:191:38)\<br\> at Util.handleResp (/snap/rocketchat-server/1502/programs/server/npm/node\_modules/@google-cloud/common/build/src/util.js:135:117)\<br\> at /snap/rocketchat-server/1502/programs/server/npm/node\_modules/@google-cloud/common/build/src/util.js:423:22\<br\> at onResponse (/snap/rocketchat-server/1502/programs/server/npm/node\_modules/retry-request/index.js:214:7)\<br\> at /snap/rocketchat-server/1502/programs/server/npm/node\_modules/teeny-request/build/src/index.js:222:13\<br\> at /snap/rocketchat-server/1502/programs/server/npm/node\_modules/meteor/promise/node\_modules/meteor-promise/fiber\_pool.js:43:40","code":404,"errors":\[{"message":"No such object: storage-chat/QK9v8EyTKFgxmR9YZ/avatars/Z3TxCYJ9LCZuo4GuJ","domain":"global","reason":"notFound"}\]},"msg":"No such object: storage-chat/QK9v8EyTKFgxmR9YZ/avatars/Z3TxCYJ9LCZuo4GuJ"} 
> I20220104-13:55:54.321(0) Exception in setTimeout callback: TypeError: Cannot read property 'etag' of undefined at app/lib/server/functions/setUserAvatar.js:67:58 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/meteor.js:550:25 at runWithEnvironment (packages/meteor.js:1286:24) 
> \`\`\`

> <https://github.com/RocketChat/Rocket.Chat/issues/15470>
>
> \### Description:
> 
> RocketChat is configured to use AmazonS3 (but not with AWS S…3 Service) as FileUpload storage type. Setting a new user avatar (upload or gravatar) works when the current avatar is the initial avatar (1st letter of name). When the avatar is set and a user uploads a new avatar, the new avatar is not stored in the S3 bucket and a broken image is shown. MongoDB entry is fine but object does not exist in S3 bucket. Reverting to initial avatar, does remove the MongoDB entry.
> 
> \### Steps to reproduce:
> 
> 1. Go to Account / Profile
> 2. Set a profile picture (upload one or use gravatar) and save the changes
> 3. Profile picture shows a broken Image -\> NOK
> 4. Change to initial avatar and save changes
> 5. Profile Picture shows initial avatar
> 6. Set a Profile Picture (upload one or use gravatar) and save the changes
> 7. Profile picture shows the new image corrrectly. -\> OK
> 
> \### Expected behaviour:
> 
> the new user avatar should be store correctly no matter what previous avatar was used
> 
> \### Actual behavior:
> 
> MongoDB entry with initial avatar set:
> 
> \`\`\`
> db.rocketchat\_avatars.find({name: "splattner"})
> \# No Result
> \`\`\`
> 
> MongoDB Entry when changing from initial avatar to a new profile picture. S3 Object exists
> 
> \`\`\`
> db.rocketchat\_avatars.find({name: "splattner"})
> { "\_id" : "YTb345cKGtLrBcGQZ", "userId" : "oEEnfd378rh8H83is", "type" : "image/jpeg", "size" : 5273, "AmazonS3" : { "path" : "4a4C7dfyuCXH4yygw/avatars/oEEnfd378rh8H83is" }, "store" : "AmazonS3:Avatars", "\_updatedAt" : ISODate("2019-09-30T12:03:08.529Z"), "instanceId" : "jgvePrpWxRKB3nWvH", "name" : "splattner", "complete" : true, "etag" : "PiNKXiEnMweZzCSZm", "path" : "/ufs/AmazonS3:Avatars/YTb345cKGtLrBcGQZ/undefined", "progress" : 1, "token" : "f8Bbdb292a", "uploadedAt" : ISODate("2019-09-30T12:03:08.642Z"), "uploading" : false, "url" : "https://chat.\*\*\*\*/ufs/AmazonS3:Avatars/YTb345cKGtLrBcGQZ/undefined" }
> \`\`\`
> 
> MongoDB after changing profile picture again. S3 Object does not exist
> \`\`\`
> db.rocketchat\_avatars.find({name: "splattner"})
> { "\_id" : "ipJmTQHT9tSYjaG3a", "userId" : "oEEnfd378rh8H83is", "type" : "image/png", "size" : 4585, "AmazonS3" : { "path" : "4a4C7dfyuCXH4yygw/avatars/oEEnfd378rh8H83is" }, "store" : "AmazonS3:Avatars", "\_updatedAt" : ISODate("2019-09-30T12:04:05.906Z"), "instanceId" : "jgvePrpWxRKB3nWvH", "name" : "splattner", "complete" : true, "etag" : "ShuGmnzAookwNSSb3", "path" : "/ufs/AmazonS3:Avatars/ipJmTQHT9tSYjaG3a/undefined", "progress" : 1, "token" : "BB28d80B88", "uploadedAt" : ISODate("2019-09-30T12:04:06.059Z"), "uploading" : false, "url" : "https://chat.\*\*\*\*/ufs/AmazonS3:Avatars/ipJmTQHT9tSYjaG3a/undefined" }
> \`\`\`
> 
> \### Server Setup Information:
> 
> \- Version of Rocket.Chat Server: 2.1.0
> \- Operating System: CentOS
> \- Deployment Method: docker (kubernetes / helm)
> \- Number of Running Instances: 2
> \- DB Replicaset Oplog: Enabled
> \- NodeJS Version: v8.11.4
> \- MongoDB Version: v4.0.12
> 
> \### Additional context
> 
> 
> 
> \### Relevant logs:
> 
> \`\`\`
> server.js:212 Meteor ➔ method setAvatarFromService -\> userId: oEEnfd378rh8H83is , arguments: \[ 'data:image/jpeg;base64,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
> 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
> 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
> 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
> 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',
> 
> 'image/jpeg',
> 
> 'gravatar' \]
> \`\`\`

I think is best to close this as a discussion and move it to an issue!

Thanks!

---

<div class="post-metadata">

**Author:** ![miguelemachado](https://avatars.discourse-cdn.com/v4/letter/m/d2c977/32.png) [@miguelemachado](https://forums.rocket.chat/u/miguelemachado)\
**Post date:** [January 24, 2022, 12:59pm UTC](https://forums.rocket.chat/t/unable-to-change-profile-picture/13013/6 "2022-01-24T12:59:15Z")

</div>

Yes, they are related.