[snap] rocketchat-desktop keeps crashing

  • Version of Rocket.Chat Desktop: 3.0.1 (according to snap list)
  • Operating System: Ubuntu 20.04 client
  • Deployment Method: snap

Throughout the… hour? Minute? Something like that… rocketchat-desktop keeps crashing. Installed via sudo snap install rocketchat-desktop, the app crashes without any warning. Even after starting the app. Sometimes right after starting up, someimtes after some minutes, somestimes the app runs perfectly for hours.

Logs from sudo journalctl -b --since today:

Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]: [bugsnag] Event failed to send…
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]: Error: connect ECONNREFUSED 0.0.0.0:443
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:     at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1141:16) Error: connect ECONNREFUSED 0.0.0.0:443
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:     at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1141:16) {
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:   errno: 'ECONNREFUSED',
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:   code: 'ECONNREFUSED',
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:   syscall: 'connect',
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:   address: '0.0.0.0',
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:   port: 443
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]: }
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]: [bugsnag] Failed to send event to Bugsnag
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]: [bugsnag] Uncaught exception, the process will now terminate…
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]: Error: Failed to serialize arguments
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:     at WebContents._.send (electron/js2c/browser_init.js:157:2252)
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:     at /snap/rocketchat-desktop/196/resources/app.asar/app/main.js:59:25
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:     at Set.forEach (<anonymous>)
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:     at /snap/rocketchat-desktop/196/resources/app.asar/app/main.js:58:19
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:     at Object.dispatch (/snap/rocketchat-desktop/196/resources/app.asar/app/main.js:576:12)
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:     at dispatch (/snap/rocketchat-desktop/196/resources/app.asar/app/main.js:583:16)
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:     at BrowserWindow.fetchAndDispatchWindowState (/snap/rocketchat-desktop/196/resources/app.asar/app/main.js:818:9)
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:     at BrowserWindow.emit (events.js:322:22)
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:     at BrowserWindow.EventEmitter.emit (domain.js:482:12)
Nov 20 12:20:25 ektorp rocketchat-desktop_rocketchat-desktop.desktop[56191]:     at BrowserWindow.topLevelDomainCallback (domain.js:137:15)

According to https://docs.rocket.chat/installation/mobile-and-desktop-apps#desktop-apps to receive updates automatically, one should use the snap version, which is 3.0.1 but I can manually download 3.0.7 from here (https://github.com/RocketChat/Rocket.Chat.Electron/releases).

When can we expect an update to rocketchat-desktop via snap?

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