# Send Files don't work
**URL:** https://forums.rocket.chat/t/send-files-dont-work/4748
**Category:** Community Support
**Created:** [October 4, 2019, 5:24pm UTC](https://forums.rocket.chat/t/send-files-dont-work/4748 "2019-10-04T17:24:05Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@josue](https://forums.rocket.chat/u/josue)
#### Post date: [October 4, 2019, 5:24pm UTC](https://forums.rocket.chat/t/send-files-dont-work/4748/1 "2019-10-04T17:24:05Z")
### Description
Hello everyone.
I installed rocket chat on a test server here at the company, following the step-by-step website. But file upload isn’t working, it’s only 0%. The settings are the default, I need to change something to work sending files?
### Server Setup Information
- Version of Rocket.Chat Server: 2.1.0
- Operating System: Linux Ubuntu 19.04 x64
- Deployment Method: [https://rocket.chat/docs/installation/manual-installation/ubuntu/](https://rocket.chat/docs/installation/manual-installation/ubuntu/)
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version: v8.11.4
- MongoDB Version: 4.0.12
- Proxy:
- Firewalls involved:
### Any additional Information
---
### Author:  [@josue](https://forums.rocket.chat/u/josue)
#### Post date: [October 8, 2019, 1:58pm UTC](https://forums.rocket.chat/t/send-files-dont-work/4748/2 "2019-10-08T13:58:41Z")
resolved,
>
[@alirezaimi](https://github.com/alirezaimi) Are you sure that your Site URL is correct?
Administration / General / Sire URL should be the same as the ROOT\_URL environment variable of the main.js process.
I had the same issue after changing the hostname, ROOT\_URL, but forgot to change the Site URL accordingly.
After changing the Site URL to the value of ROOT\_URL the upload works again.
HTH,
Zsolt