# Search in old chats

**URL:** <https://forums.rocket.chat/t/search-in-old-chats/11581>\
**Category:** Community Support\
**Created:** [July 6, 2021, 2:37pm UTC](https://forums.rocket.chat/t/search-in-old-chats/11581 "2021-07-06T14:37:55Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![arturo.gonzalez](https://avatars.discourse-cdn.com/v4/letter/a/ecc23a/32.png) [@arturo.gonzalez](https://forums.rocket.chat/u/arturo.gonzalez)\
**Post date:** [July 6, 2021, 2:37pm UTC](https://forums.rocket.chat/t/search-in-old-chats/11581/1 "2021-07-06T14:37:55Z")

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### Description

In other chats, like taw.to, we can find information searching in old chats; but in rocket there is no way, or at least, I can’t find how. Is this feature enabled? If so, how to make a search to look for inside old chats?

For example, in tawk.to, if a client needs to recover some email address, I typed the email in the search box and the chat was prompted to read it. In rocket chat there is no search box

### Server Setup Information

- Version of Rocket.Chat Server:
- Operating System:
- Deployment Method: 
- Number of Running Instances:
- DB Replicaset Oplog:
- NodeJS Version:
- MongoDB Version:
- Proxy: 
- Firewalls involved:

### Any additional Information

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**Author:** ![john.crisp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/john.crisp/32/2711_2.png) [@john.crisp](https://forums.rocket.chat/u/john.crisp)\
**Post date:** [July 6, 2021, 3:00pm UTC](https://forums.rocket.chat/t/search-in-old-chats/11581/2 "2021-07-06T15:00:21Z")

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Are you admin or just a user?

There are various search options, but you can’t usually check emails via a general search. Stops harvesting!!

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**Author:** ![arturo.gonzalez](https://avatars.discourse-cdn.com/v4/letter/a/ecc23a/32.png) [@arturo.gonzalez](https://forums.rocket.chat/u/arturo.gonzalez)\
**Post date:** [July 6, 2021, 3:59pm UTC](https://forums.rocket.chat/t/search-in-old-chats/11581/3 "2021-07-06T15:59:52Z")

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I’m the admin and also server manager

What I wrote was an example of what tawk.to can do; but what are the other search options? I can see a lot of filters but no a free search box input

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**Author:** ![john.crisp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/john.crisp/32/2711_2.png) [@john.crisp](https://forums.rocket.chat/u/john.crisp)\
**Post date:** [July 6, 2021, 4:09pm UTC](https://forums.rocket.chat/t/search-in-old-chats/11581/4 "2021-07-06T16:09:57Z")

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Assuming you have a latest version of Rocket…

Each Channel has search, but not for user emails for privacy. Look at the upper right corner for the magnifying glass.

![Screenshot_2021-07-06_18-07-16](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/2X/1/1eed13dc2c6b6af4c6bc7520807a239e20b77eae.png)

There is also a global search. See Admin/Search. Note this can seriously impact performance.

As an admin you can view a users email address via their profile or through the Admin interface.

I believe as admin you can grant access to that view via Admin/Permissions

Hope that helps.

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**Author:** ![arturo.gonzalez](https://avatars.discourse-cdn.com/v4/letter/a/ecc23a/32.png) [@arturo.gonzalez](https://forums.rocket.chat/u/arturo.gonzalez)\
**Post date:** [July 6, 2021, 4:29pm UTC](https://forums.rocket.chat/t/search-in-old-chats/11581/5 "2021-07-06T16:29:14Z")

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Each channel search is not what I want to do  
A real search  
A client needs to know when the promo for the product “Yeri fibra” started. How do I search that here?

 ![image](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/2X/f/f54d46666264b7c8fbc2ec91017b3d61f3a1a1c4.png)

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**Author:** ![john.crisp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/john.crisp/32/2711_2.png) [@john.crisp](https://forums.rocket.chat/u/john.crisp)\
**Post date:** [July 6, 2021, 4:36pm UTC](https://forums.rocket.chat/t/search-in-old-chats/11581/6 "2021-07-06T16:36:21Z")

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> [@arturo.gonzalez](#):
>
> Each channel search is not what I want to do

I’m sorry but you didn’t make that clear…

> [@arturo.gonzalez](#):
>
> A real search

I’m not sure there is a difference…

I think what you actually mean is “is there a search facility in omnichannel”

I’ll ask but it might be in EE not CE.

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**Author:** ![arturo.gonzalez](https://avatars.discourse-cdn.com/v4/letter/a/ecc23a/32.png) [@arturo.gonzalez](https://forums.rocket.chat/u/arturo.gonzalez)\
**Post date:** [July 6, 2021, 4:47pm UTC](https://forums.rocket.chat/t/search-in-old-chats/11581/7 "2021-07-06T16:47:40Z")

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Thank you and sorry for the confusion

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<div class="post-metadata">

**Author:** ![john.crisp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/john.crisp/32/2711_2.png) [@john.crisp](https://forums.rocket.chat/u/john.crisp)\
**Post date:** [July 6, 2021, 5:15pm UTC](https://forums.rocket.chat/t/search-in-old-chats/11581/8 "2021-07-06T17:15:50Z")

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No worries!!

I am trying to check this out - I have a feeling that you can do this in EE, but not CE.

I’ll get back to you with more information as soon as I can - might be tomorrow though.
