# Rocketchat not starting returning exited code 1 **URL:** \ **Category:** Community Support\ **Created:** [March 27, 2018, 8:39am UTC](https://forums.rocket.chat/t/rocketchat-not-starting-returning-exited-code-1/399 "2018-03-27T08:39:01Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![rquinquis](https://avatars.discourse-cdn.com/v4/letter/r/ba9def/32.png) [@rquinquis](https://forums.rocket.chat/u/rquinquis)\ **Post date:** [March 27, 2018, 8:39am UTC](https://forums.rocket.chat/t/rocketchat-not-starting-returning-exited-code-1/399/1 "2018-03-27T08:39:01Z")
Description: Hello all, After a reboot, rocketchat is not starting correctly : rocketchatdevelop\_rocketchat\_1 exited with code 1 I stopped all mongo process and start mongo, same result. Server Setup Information: ``` Operating System: Debian 7.11 Deployment Method(snap/docker/tar/etc): docker Number of Running Instances: 1 mongoDB Version: db version v2.0.6, pdfile version 4.5 ``` Steps to Reproduce: ``` kill mongod process To be sure : ps aux | grep mongod service mongod start docker-compose up rocketchat ``` Expected behavior: rocketchat up and running Actual behavior: ``` /usr/src/Rocket.Chat-develop# docker-compose up rocketchat Starting rocketchatdevelop_mongo_1 Starting rocketchatdevelop_rocketchat_1 Attaching to rocketchatdevelop_rocketchat_1 rocketchat_1 | rocketchat_1 | /app/bundle/programs/server/node_modules/fibers/future.js:313 rocketchat_1 | throw(ex); rocketchat_1 | ^ rocketchat_1 | MongoError: failed to connect to server [mongo:27017] on first connect [MongoError: connect ECONNREFUSED 172.17.0.2:27017] rocketchat_1 | at Pool. (/app/bundle/programs/server/npm/node_modules/meteor/npm-mongo/node_modules/mongodb-core/lib/topologies/server.js:336:35) rocketchat_1 | at emitOne (events.js:116:13) rocketchat_1 | at Pool.emit (events.js:211:7) rocketchat_1 | at Connection. (/app/bundle/programs/server/npm/node_modules/meteor/npm-mongo/node_modules/mongodb-core/lib/connection/pool.js:280:12) rocketchat_1 | at Object.onceWrapper (events.js:317:30) rocketchat_1 | at emitTwo (events.js:126:13) rocketchat_1 | at Connection.emit (events.js:214:7) rocketchat_1 | at Socket. (/app/bundle/programs/server/npm/node_modules/meteor/npm-mongo/node_modules/mongodb-core/lib/connection/connection.js:189:49) rocketchat_1 | at Object.onceWrapper (events.js:315:30) rocketchat_1 | at emitOne (events.js:116:13) rocketchat_1 | at Socket.emit (events.js:211:7) rocketchat_1 | at emitErrorNT (internal/streams/destroy.js:64:8) rocketchat_1 | at _combinedTickCallback (internal/process/next_tick.js:138:11) rocketchat_1 | at process._tickCallback (internal/process/next_tick.js:180:9) rocketchatdevelop_rocketchat_1 exited with code 1 ``` Relevant logs: /var/log/mongodb/mongodb.log : ``` *****SERVER RESTARTED***** Wed Mar 21 16:59:22 [initandlisten] MongoDB starting : pid=3037 port=27017 dbpath=/home/sites/chat.symbiose.fr/mongodb 64-bit host=atlantis Wed Mar 21 16:59:22 [initandlisten] db version v2.0.6, pdfile version 4.5 Wed Mar 21 16:59:22 [initandlisten] git version: nogitversion Wed Mar 21 16:59:22 [initandlisten] build info: Linux tigereye 3.16.0-4-amd64 #1 SMP Debian 3.16.7-ckt20-1+deb8u3 (2016-01-17) x86_64 BOOST_LIB_VERSION=1_49 Wed Mar 21 16:59:22 [initandlisten] options: { bind_ip: "127.0.0.1", command: ["run"], config: "/etc/mongodb.conf", dbpath: "/home/sites/chat.symbiose.fr/mongodb", journal: "true", logappend: "true", logpath: "/var/log/mongodb/mongodb.log", unixSocketPrefix: "/var/run/mongodb" } Wed Mar 21 16:59:22 [initandlisten] journal dir=/home/sites/chat.symbiose.fr/mongodb/journal Wed Mar 21 16:59:22 [initandlisten] recover : no journal files present, no recovery needed Wed Mar 21 16:59:22 [websvr] admin web console waiting for connections on port 28017 Wed Mar 21 16:59:22 [initandlisten] waiting for connections on port 27017 Wed Mar 21 16:59:40 [initandlisten] connection accepted from 127.0.0.1:38811 #1 Wed Mar 21 17:00:12 [conn1] end connection 127.0.0.1:38811 Wed Mar 21 17:00:22 [clientcursormon] mem (MB) res:18 virt:170 mapped:0 Wed Mar 21 17:02:00 [initandlisten] connection accepted from 127.0.0.1:39064 #2 Wed Mar 21 17:02:10 [conn2] end connection 127.0.0.1:39064 Wed Mar 21 17:02:10 [initandlisten] connection accepted from 127.0.0.1:39074 #3 Wed Mar 21 17:02:31 [conn3] end connection 127.0.0.1:39074 Wed Mar 21 17:05:22 [clientcursormon] mem (MB) res:18 virt:171 mapped:0 Wed Mar 21 17:10:22 [clientcursormon] mem (MB) res:18 virt:171 mapped:0 Wed Mar 21 17:15:22 [clientcursormon] mem (MB) res:18 virt:171 mapped:0 Wed Mar 21 17:20:22 [clientcursormon] mem (MB) res:18 virt:171 mapped:0 Wed Mar 21 17:24:02 got kill or ctrl c or hup signal 15 (Terminated), will terminate after current cmd ends Wed Mar 21 17:24:02 [interruptThread] now exiting Wed Mar 21 17:24:02 dbexit: Wed Mar 21 17:24:02 [interruptThread] shutdown: going to close listening sockets... Wed Mar 21 17:24:02 [interruptThread] closing listening socket: 6 Wed Mar 21 17:24:02 [interruptThread] closing listening socket: 7 Wed Mar 21 17:24:02 [interruptThread] closing listening socket: 8 Wed Mar 21 17:24:02 [interruptThread] removing socket file: /var/run/mongodb/mongodb-27017.sock Wed Mar 21 17:24:02 [interruptThread] shutdown: going to flush diaglog... Wed Mar 21 17:24:02 [interruptThread] shutdown: going to close sockets... Wed Mar 21 17:24:02 [interruptThread] shutdown: waiting for fs preallocator... Wed Mar 21 17:24:02 [interruptThread] shutdown: lock for final commit... Wed Mar 21 17:24:02 [interruptThread] shutdown: final commit... Wed Mar 21 17:24:02 [interruptThread] shutdown: closing all files... Wed Mar 21 17:24:02 [interruptThread] closeAllFiles() finished Wed Mar 21 17:24:02 [interruptThread] journalCleanup... Wed Mar 21 17:24:02 [interruptThread] removeJournalFiles Wed Mar 21 17:24:02 [interruptThread] shutdown: removing fs lock... Wed Mar 21 17:24:02 dbexit: really exiting now ``` Thanks in advance! ---
**Author:** ![rquinquis](https://avatars.discourse-cdn.com/v4/letter/r/ba9def/32.png) [@rquinquis](https://forums.rocket.chat/u/rquinquis)\ **Post date:** [March 27, 2018, 4:48pm UTC](https://forums.rocket.chat/t/rocketchat-not-starting-returning-exited-code-1/399/2 "2018-03-27T16:48:28Z")
Continuing the discussion from [Rocketchat not starting returning exited code 1](https://forums.rocket.chat/t/rocketchat-not-starting-returning-exited-code-1/399): I changed the `172.17.0.2:27017` to `localhost:27017` in docker-compose.yml : not better ---
**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\ **Post date:** [March 27, 2018, 5:39pm UTC](https://forums.rocket.chat/t/rocketchat-not-starting-returning-exited-code-1/399/3 "2018-03-27T17:39:14Z")
As you can see from your mongo logs mongo isn’t starting up. Its actually getting killed it looks like before its finished according to this line: > [@rquinquis](#): > > Wed Mar 21 17:24:02 got kill or ctrl c or hup signal 15 (Terminated), will terminate after current cmd ends > Wed Mar 21 17:24:02 [interruptThread] now exiting > Wed Mar 21 17:24:02 dbexit: ---
**Author:** ![rquinquis](https://avatars.discourse-cdn.com/v4/letter/r/ba9def/32.png) [@rquinquis](https://forums.rocket.chat/u/rquinquis)\ **Post date:** [March 27, 2018, 8:34pm UTC](https://forums.rocket.chat/t/rocketchat-not-starting-returning-exited-code-1/399/4 "2018-03-27T20:34:00Z")
Where can i find the reason why mongo is killed ? Increase verbosity log? ---
**Author:** ![rquinquis](https://avatars.discourse-cdn.com/v4/letter/r/ba9def/32.png) [@rquinquis](https://forums.rocket.chat/u/rquinquis)\ **Post date:** [March 28, 2018, 7:43am UTC](https://forums.rocket.chat/t/rocketchat-not-starting-returning-exited-code-1/399/5 "2018-03-28T07:43:30Z")
Last night i tried : `docker-compose up -d rocketchat` and now its stuck at : `Wed Mar 28 09:36:23 [clientcursormon] mem (MB) res:18 virt:169 mapped:0` mongodb.log : > \*\*\*\*\* SERVER RESTARTED \*\*\*\*\* > > Tue Mar 27 22:45:22 [initandlisten] MongoDB starting : pid=12556 port=27017 dbpath=/home/sites/chat.symbiose.fr/mongodb 64-bit host=atlantis > Tue Mar 27 22:45:22 [initandlisten] db version v2.0.6, pdfile version 4.5 > Tue Mar 27 22:45:22 [initandlisten] git version: nogitversion > Tue Mar 27 22:45:22 [initandlisten] build info: Linux tigereye 3.16.0-4-amd64 #1 SMP Debian 3.16.7-ckt20-1+deb8u3 (2016-01-17) x86\_64 BOOST\_LIB\_VERSION=1\_49 > Tue Mar 27 22:45:22 [initandlisten] options: { bind\_ip: “127.0.0.1”, command: [“run”], config: “/etc/mongodb.conf”, dbpath: “/home/sites/chat.symbiose.fr/mongodb”, journal: “true”, logappend: “true”, logpath: “/var/log/mongodb/mongodb.log”, unixSocketPrefix: “/var/run/mongodb” } > Tue Mar 27 22:45:22 [initandlisten] journal dir=/home/sites/chat.symbiose.fr/mongodb/journal > Tue Mar 27 22:45:22 [initandlisten] recover : no journal files present, no recovery needed > Tue Mar 27 22:45:22 [websvr] admin web console waiting for connections on port 28017 > Tue Mar 27 22:45:22 [initandlisten] waiting for connections on port 27017 > Tue Mar 27 22:46:22 [clientcursormon] mem (MB) res:18 virt:169 mapped:0 > Tue Mar 27 22:51:22 [clientcursormon] mem (MB) res:18 virt:169 mapped:0 > … > Wed Mar 28 09:41:23 [clientcursormon] mem (MB) res:18 virt:169 mapped:0 ---
**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\ **Post date:** [March 28, 2018, 2:28pm UTC](https://forums.rocket.chat/t/rocketchat-not-starting-returning-exited-code-1/399/6 "2018-03-28T14:28:17Z")
Those aren’t errors. Looks to me like it’s up and waiting for connections. See the line about listening. If it werent it would have exited ---
**Author:** ![rquinquis](https://avatars.discourse-cdn.com/v4/letter/r/ba9def/32.png) [@rquinquis](https://forums.rocket.chat/u/rquinquis)\ **Post date:** [March 28, 2018, 2:42pm UTC](https://forums.rocket.chat/t/rocketchat-not-starting-returning-exited-code-1/399/7 "2018-03-28T14:42:05Z")
It looks like my rocketchat database is gone ☹ ``` PRIMARY> show dbs ``` `local 4.201171875GB` `rocketchat (empty)` `test (empty)` How my db can be empty? ---
**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\ **Post date:** [March 28, 2018, 3:28pm UTC](https://forums.rocket.chat/t/rocketchat-not-starting-returning-exited-code-1/399/8 "2018-03-28T15:28:34Z")
What’s your docker-compose file look like? If you don’t mount your db volume… if you do any sort of remove on the containers data goes away. Running: `docker ps -a` should give you a bit more info about how old containers are, to explain if maybe new container was created. Also let us see if old container happens to be around. ---
**Author:** ![rquinquis](https://avatars.discourse-cdn.com/v4/letter/r/ba9def/32.png) [@rquinquis](https://forums.rocket.chat/u/rquinquis)\ **Post date:** [March 28, 2018, 4:03pm UTC](https://forums.rocket.chat/t/rocketchat-not-starting-returning-exited-code-1/399/9 "2018-03-28T16:03:28Z")
> [@aaron.ogle](#): > > docker ps -a ``` docker ps -a CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES b16a617e7f93 rocketchat/rocket.chat:latest "node main.js" 6 hours ago Exited (1) 6 hours ago rocketchatdevelop_rocketchat_1 65f7920d2bf5 rocketchat/hubot-rocketchat "/bin/sh -c 'node ..." 7 days ago Exited (255) 7 days ago 0.0.0.0:3001->8080/tcp rocketchatdevelop_hubot_1 98aadc581430 mongo "docker-entrypoint..." 7 days ago Exited (62) 6 hours ago rocketchatdevelop_mongo_1 a5c7adc392c5 87bfde2fb77e "node main.js" 2 years ago Exited (8) 2 years ago ecstatic_ardinghelli ``` ---
**Author:** ![rquinquis](https://avatars.discourse-cdn.com/v4/letter/r/ba9def/32.png) [@rquinquis](https://forums.rocket.chat/u/rquinquis)\ **Post date:** [March 30, 2018, 1:23pm UTC](https://forums.rocket.chat/t/rocketchat-not-starting-returning-exited-code-1/399/10 "2018-03-30T13:23:21Z")
Here is my docker-compose.yml : ``` mongo: image: mongo volumes: - /home/sites/chat.symbiose.fr/web/runtime/db:/data/db - /home/sites/chat.symbiose.fr/web/dump:/dump command: mongod --smallfiles --oplogSize 128 rocketchat: image: rocketchat/rocket.chat:latest volumes: - /home/sites/chat.symbiose.fr/web/uploads:/app/uploads environment: - PORT=3000 - ROOT_URL=https://chat.symbiose.fr - MONGO_URL=mongodb://mongo:27017/rocketchat links: - mongo:mongo ports: - 3000:3000 # hubot, the popular chatbot (add the bot user first and change the password before starting this image) hubot: image: rocketchat/hubot-rocketchat environment: - ROCKETCHAT_URL=rocketchat:3000 - ROCKETCHAT_ROOM=GENERAL - ROCKETCHAT_USER=bot - ROCKETCHAT_PASSWORD=botpassword - BOT_NAME=bot # you can add more scripts as you'd like here, they need to be installable by npm - EXTERNAL_SCRIPTS=hubot-help,hubot-seen,hubot-links,hubot-diagnostics links: - rocketchat:rocketchat # this is used to expose the hubot port for notifications on the host on port 3000, e.g. for hubot-jenkins-notifier ports: - 3000:8080 ``` ---
**Author:** ![rquinquis](https://avatars.discourse-cdn.com/v4/letter/r/ba9def/32.png) [@rquinquis](https://forums.rocket.chat/u/rquinquis)\ **Post date:** [April 3, 2018, 9:39am UTC](https://forums.rocket.chat/t/rocketchat-not-starting-returning-exited-code-1/399/11 "2018-04-03T09:39:06Z")
Someone have an idea?