# RocketChat LiveChat not working/appear

**URL:** <https://forums.rocket.chat/t/rocketchat-livechat-not-working-appear/15690>\
**Category:** Community Support\
**Created:** [January 4, 2023, 12:55pm UTC](https://forums.rocket.chat/t/rocketchat-livechat-not-working-appear/15690 "2023-01-04T12:55:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sahansanathana](https://avatars.discourse-cdn.com/v4/letter/s/5e9695/32.png) [@sahansanathana](https://forums.rocket.chat/u/sahansanathana)\
**Post date:** [January 4, 2023, 12:55pm UTC](https://forums.rocket.chat/t/rocketchat-livechat-not-working-appear/15690/1 "2023-01-04T12:55:57Z")

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### Description

Hi there, I deployed rocketchat on my cloud vps, when I integrating rocketchat LiveChat into my website, the livechat widget doesn’t appear correctly and its not working,  
Error screenshot below : [2023-01-04-18-17-08 hosted at ImgBB — ImgBB](https://ibb.co/txdChKN)  
Docker compose file below: [Sign in · GitLab](https://git.cloudgate.lk/sahansanathana/rocketchat/-/blob/main/rchat-compose.txt)

### Server Setup Information

- Version of Rocket.Chat Server: 5.4.1
- Operating System: Debian 11
- Deployment Method: Docker
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version: 14.19.3 - x64
- MongoDB Version: 4.4.15
- Proxy: Traefik
- Firewalls involved: no

### Any additional Information

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**Author:** ![sahansanathana](https://avatars.discourse-cdn.com/v4/letter/s/5e9695/32.png) [@sahansanathana](https://forums.rocket.chat/u/sahansanathana)\
**Post date:** [January 4, 2023, 3:05pm UTC](https://forums.rocket.chat/t/rocketchat-livechat-not-working-appear/15690/2 "2023-01-04T15:05:36Z")

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hi, I have solved the issue,  
in the future, if someone gets this same error,  
simply go to settings \> General \> Disable the “Restrict access inside any Iframe”. and done!

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**Author:** ![dudanogueira](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/dudanogueira/32/2529_2.png) [@dudanogueira](https://forums.rocket.chat/u/dudanogueira)\
**Post date:** [January 4, 2023, 11:10pm UTC](https://forums.rocket.chat/t/rocketchat-livechat-not-working-appear/15690/3 "2023-01-04T23:10:51Z")

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Thanks for sharing the solution 🤗