# Rocket.Chat stopped working over HTTPS

**URL:** <https://forums.rocket.chat/t/rocket-chat-stopped-working-over-https/2600>\
**Category:** Community Support\
**Created:** [December 3, 2018, 9:34am UTC](https://forums.rocket.chat/t/rocket-chat-stopped-working-over-https/2600 "2018-12-03T09:34:10Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![YuriyB](https://avatars.discourse-cdn.com/v4/letter/y/4491bb/32.png) [@YuriyB](https://forums.rocket.chat/u/YuriyB)\
**Post date:** [December 3, 2018, 9:34am UTC](https://forums.rocket.chat/t/rocket-chat-stopped-working-over-https/2600/1 "2018-12-03T09:34:10Z")

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Rocket.Chat 0.71.1 (Ubuntu 18.04, snap) stopped working over HTTPS.  
You can connect over HTTP on port 3000, but not HTTPS on a domain name. Settings no has not changed, the processes all work.  
What to do?  
How to understand whether the redirect from port 443 to port 3000 works on the host?

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<div class="post-metadata">

**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\
**Post date:** [December 8, 2018, 4:25am UTC](https://forums.rocket.chat/t/rocket-chat-stopped-working-over-https/2600/2 "2018-12-08T04:25:31Z")

</div>

What are you using to handle your ssl termination? The built in caddy? If so please check status and get logs to see what’s happening

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<div class="post-metadata">

**Author:** ![YuriyB](https://avatars.discourse-cdn.com/v4/letter/y/4491bb/32.png) [@YuriyB](https://forums.rocket.chat/u/YuriyB)\
**Post date:** [December 10, 2018, 6:13am UTC](https://forums.rocket.chat/t/rocket-chat-stopped-working-over-https/2600/3 "2018-12-10T06:13:47Z")

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Customized in accordance with the documentation on the site. Used by caddy.  
[https://rocket.chat/docs/installation/manual-installation/ubuntu/snaps/autossl/](https://rocket.chat/docs/installation/manual-installation/ubuntu/snaps/autossl/)

```auto
https://example-domain.com 
  proxy / localhost:3000 {
    websocket
    transparent
  }

```

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<div class="post-metadata">

**Author:** ![YuriyB](https://avatars.discourse-cdn.com/v4/letter/y/4491bb/32.png) [@YuriyB](https://forums.rocket.chat/u/YuriyB)\
**Post date:** [December 25, 2018, 9:30am UTC](https://forums.rocket.chat/t/rocket-chat-stopped-working-over-https/2600/4 "2018-12-25T09:30:49Z")

</div>

Found in the documentation how to see the logs. Here is what is written in them:

– Logs begin at Wed 2018-11-21 00:50:06 CET. –  
Dez 25 13:29:08 yuriy-Virtual-Machine systemd[1]: Stopped Service for snap application rocketchat-server.rocketchat-caddy.  
Dez 25 13:29:08 yuriy-Virtual-Machine systemd[1]: Started Service for snap application rocketchat-server.rocketchat-caddy.  
Dez 25 13:29:41 yuriy-Virtual-Machine rocketchat-server.rocketchat-caddy[3793]: Activating privacy features… 2018/12/25 13:29:41 too many renewal attempts; last error: acme : Error -\> One or more domains had a problem:  
Dez 25 13:29:41 yuriy-Virtual-Machine rocketchat-server.rocketchat-caddy[3793]: [[chat.DOMENNAME.ru](http://chat.DOMENNAME.ru)] acme: Error 403 - urn:ietf:params:acme:error:unauthorized - Invalid resp onse from [http://chat.DOMENNAME.ru/.well-known/acme-challenge/0GpaUK4O4vSR4K60mqhICHYUaeVSpeRemNz\_iCIq93E:](http://chat.DOMENNAME.ru/.well-known/acme-challenge/0GpaUK4O4vSR4K60mqhICHYUaeVSpeRemNz_iCIq93E:) “\n\n\n\<meta name=“referrer” content =“origin-when-crossorigin”\>\n/\* eslint-disable \*/\n\n’use strict”  
Dez 25 13:29:41 yuriy-Virtual-Machine systemd[1]: snap.rocketchat-server.rocketchat-caddy.service: Main process exited, code=exited, status=1/FAILURE  
Dez 25 13:29:41 yuriy-Virtual-Machine systemd[1]: snap.rocketchat-server.rocketchat-caddy.service: Failed with result ‘exit-code’.  
Dez 25 13:29:41 yuriy-Virtual-Machine systemd[1]: snap.rocketchat-server.rocketchat-caddy.service: Service hold-off time over, scheduling restart.  
Dez 25 13:29:41 yuriy-Virtual-Machine systemd[1]: snap.rocketchat-server.rocketchat-caddy.service: Scheduled restart job, restart counter is at 39044.  
Dez 25 13:29:41 yuriy-Virtual-Machine systemd[1]: Stopped Service for snap application rocketchat-server.rocketchat-caddy.  
Dez 25 13:29:41 yuriy-Virtual-Machine systemd[1]: Started Service for snap application rocketchat-server.rocketchat-caddy.  
Dez 25 13:30:02 yuriy-Virtual-Machine rocketchat-server.rocketchat-caddy[3829]: Activating privacy features… 2018/12/25 13:30:02 too many renewal attempts; last error: acme: Error 429 - urn:ietf:params:acme:error:rateLimited - Error creating new order :: too many failed authorizations recently: see [https://letsencrypt.org/docs/rate-limits/](https://letsencrypt.org/docs/rate-limits/)  
Dez 25 13:30:02 yuriy-Virtual-Machine systemd[1]: snap.rocketchat-server.rocketchat-caddy.service: Main process exited, code=exited, status=1/FAILURE  
Dez 25 13:30:02 yuriy-Virtual-Machine systemd[1]: snap.rocketchat-server.rocketchat-caddy.service: Failed with result ‘exit-code’.  
Dez 25 13:30:02 yuriy-Virtual-Machine systemd[1]: snap.rocketchat-server.rocketchat-caddy.service: Service hold-off time over, scheduling restart.  
Dez 25 13:30:02 yuriy-Virtual-Machine systemd[1]: snap.rocketchat-server.rocketchat-caddy.service: Scheduled restart job, restart counter is at 39045.  
Dez 25 13:30:02 yuriy-Virtual-Machine systemd[1]: Stopped Service for snap application rocketchat-server.rocketchat-caddy.  
Dez 25 13:30:02 yuriy-Virtual-Machine systemd[1]: Started Service for snap application rocketchat-server.rocketchat-caddy.