Rocket.Chat Documentation - Bots FAQ


#1

Bots (aka Chatbots) are pieces of software that provide automated messaging in a chat platform. They are useful for running scripted interactions to provide support, conversational workflow or on-boarding and can be integrated with external services. In Rocket.Chat, each bot has a user account that it logs in with just like a human. We give these users a bot role so that its nature is obvious to other users and it can have specific permissions.


This is a companion discussion topic for the original entry at https://rocket.chat/docs/bots/bots-faq/