# Rocket.Chat+ 2.13.0 on windows won't open

**URL:** <https://forums.rocket.chat/t/rocket-chat-2-13-0-on-windows-wont-open/1914>\
**Category:** Community Support\
**Created:** [August 28, 2018, 6:28pm UTC](https://forums.rocket.chat/t/rocket-chat-2-13-0-on-windows-wont-open/1914 "2018-08-28T18:28:29Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![acallahan](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/acallahan/32/520_2.png) [@acallahan](https://forums.rocket.chat/u/acallahan)\
**Post date:** [August 28, 2018, 6:28pm UTC](https://forums.rocket.chat/t/rocket-chat-2-13-0-on-windows-wont-open/1914/1 "2018-08-28T18:28:30Z")

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One of my teammates just updated rocket.chat on his windows machine. The app now won’t open. Anyone else seeing this?

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**Author:** ![norolex](https://avatars.discourse-cdn.com/v4/letter/n/58956e/32.png) [@norolex](https://forums.rocket.chat/u/norolex)\
**Post date:** [August 29, 2018, 8:32pm UTC](https://forums.rocket.chat/t/rocket-chat-2-13-0-on-windows-wont-open/1914/2 "2018-08-29T20:32:58Z")

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Same here, after 2.13.00 upgrade the app won’t start  
Win 10 Pro, 64 bit

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**Author:** ![norolex](https://avatars.discourse-cdn.com/v4/letter/n/58956e/32.png) [@norolex](https://forums.rocket.chat/u/norolex)\
**Post date:** [August 29, 2018, 5:14pm UTC](https://forums.rocket.chat/t/rocket-chat-2-13-0-on-windows-wont-open/1914/3 "2018-08-29T17:14:16Z")

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Just had an upgrade notice and selected to upgrade - now the app wil not start any longer, Also not wen run as admin.  
Any suggestion?  
Thank you Willi  
PS - was running fine before upgrade

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**Author:** ![norolex](https://avatars.discourse-cdn.com/v4/letter/n/58956e/32.png) [@norolex](https://forums.rocket.chat/u/norolex)\
**Post date:** [August 29, 2018, 8:34pm UTC](https://forums.rocket.chat/t/rocket-chat-2-13-0-on-windows-wont-open/1914/4 "2018-08-29T20:34:51Z")

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Removed 2.13.00 and re-installed 2.10.2 and all works fine

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**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\
**Post date:** [August 29, 2018, 9:31pm UTC](https://forums.rocket.chat/t/rocket-chat-2-13-0-on-windows-wont-open/1914/5 "2018-08-29T21:31:03Z")

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Can you specify what exactly you are talking about? You upgraded what? The version number leads me to believe you might be talking about the desktop app, but can’t be sure.

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**Author:** ![norolex](https://avatars.discourse-cdn.com/v4/letter/n/58956e/32.png) [@norolex](https://forums.rocket.chat/u/norolex)\
**Post date:** [August 29, 2018, 9:35pm UTC](https://forums.rocket.chat/t/rocket-chat-2-13-0-on-windows-wont-open/1914/6 "2018-08-29T21:35:17Z")

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Yes, the Windows Client Desktop app which was released yesterday

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**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\
**Post date:** [August 29, 2018, 9:37pm UTC](https://forums.rocket.chat/t/rocket-chat-2-13-0-on-windows-wont-open/1914/7 "2018-08-29T21:37:15Z")

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Merged to an existing topic on same subject

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**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\
**Post date:** [August 30, 2018, 4:50pm UTC](https://forums.rocket.chat/t/rocket-chat-2-13-0-on-windows-wont-open/1914/8 "2018-08-30T16:50:48Z")

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Please see [Rocket.Chat Desktop 2.13.0 update broken for some](https://forums.rocket.chat/t/rocket-chat-desktop-2-13-0-update-broken-for-some/1932)

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**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\
**Post date:** [August 30, 2018, 4:50pm UTC](https://forums.rocket.chat/t/rocket-chat-2-13-0-on-windows-wont-open/1914/9 "2018-08-30T16:50:56Z")

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Closed on August 30, 2018, 4:50pm UTC