# Push notification pricing **URL:** \ **Category:** Community Support\ **Created:** [January 28, 2019, 10:42am UTC](https://forums.rocket.chat/t/push-notification-pricing/3006 "2019-01-28T10:42:50Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![shm3ll](https://avatars.discourse-cdn.com/v4/letter/s/5daacb/32.png) [@shm3ll](https://forums.rocket.chat/u/shm3ll)\ **Post date:** [January 28, 2019, 10:42am UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/1 "2019-01-28T10:42:50Z")
Hi! Should i pay for push notification if i use community edition for my own RC instance? [https://rocket.chat/pricing](https://rocket.chat/pricing) Community -\> Preconfigured Proxy Servers -\> Push Notifications 1000 monthly - what does it mean ---
**Author:** ![bruno.raymundo](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/bruno.raymundo/32/727_2.png) [@bruno.raymundo](https://forums.rocket.chat/u/bruno.raymundo)\ **Post date:** [January 29, 2019, 4:30pm UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/2 "2019-01-29T16:30:00Z")
Hey, there! 1000 push notifications monthly mean that you can use push notifications normally in the Community edition, up to this limit. This is a global limit, meaning 1000 push notifications across all users. The system will let you know if you’re approaching this limit, and you’ll be able to purchase separate packages for push notifications if you have the need. Thanks! ---
**Author:** ![NathanR](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/nathanr/32/629_2.png) [@NathanR](https://forums.rocket.chat/u/NathanR)\ **Post date:** [January 29, 2019, 4:47pm UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/3 "2019-01-29T16:47:32Z")
Hi Bruno, you mentioned that the system will let you know if you’re approaching this limit. As an admin where can I go to find this or see a running total before monthly reset? I’ve looked under Admin \> Info, but don’t see any values there. We’ve had times where push notifications have just stopped for no apparent reason, no configuration changes have been made, and then all of sudden they start working again. I’m wondering if we are over that quota when that happens. Thank you. ---
**Author:** ![bruno.raymundo](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/bruno.raymundo/32/727_2.png) [@bruno.raymundo](https://forums.rocket.chat/u/bruno.raymundo)\ **Post date:** [January 29, 2019, 6:16pm UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/4 "2019-01-29T18:16:33Z")
Hi, Nathan! The limitation is not yet in place, but will be soon. A public statement will be soon published to specify all the details. In the meantime, please engage our support team in order to troubleshoot the push notifications issues you’re having. Cheers! ---
**Author:** ![aermike](https://avatars.discourse-cdn.com/v4/letter/a/97f17d/32.png) [@aermike](https://forums.rocket.chat/u/aermike)\ **Post date:** [January 30, 2019, 6:28am UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/5 "2019-01-30T06:28:25Z")
Hi Limitation is applied at the livechat too? If I want use my gateway limitation is applied? ---
**Author:** ![localguru](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/localguru/32/12_2.png) [@localguru](https://forums.rocket.chat/u/localguru)\ **Post date:** [February 1, 2019, 8:13pm UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/6 "2019-02-01T20:13:34Z")
Hi, I’m not sure if I understood that correctly: if I physically host a Rocket.Chat instance on my own server, is there a limit of 1000 notifications? > [@Push Notification Gateway Pricing](https://forums.rocket.chat/t/push-notification-gateway-pricing/3044): > > Dear Rocket.Chat users, Our open source platform has come a long way since the start of our journey in 2015. With usage numbers now in the millions, we are facing increasing operational costs. We have discussed ways to soften the load this causes on our resources, while at the same time ensuring that the service we provide remains fully available to the community at the same high standard we always strive to maintain. Therefore, in order to mitigate some of these costs, we have decided to make… “Additionally, anyone who wishes to have full control over the push notification services can host their own servers and integrate with the Apple and Google networks without purchasing the package, as was already the case.” Ciao! ---
**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\ **Post date:** [February 2, 2019, 1:17am UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/7 "2019-02-02T01:17:47Z")
> [@localguru](#): > > I’m not sure if I understood that correctly: if I physically host a Rocket.Chat instance on my own server, is there a limit of 1000 notifications? There is definitely no limitation inside of Rocket.Chat. All self-hosted or not that go through our push gateway to our mobile apps from the app store would be effected. If using own FCM/APN creds from Google/Apple would not have any limit since does not involve our infrastructure at all. ---
**Author:** ![localguru](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/localguru/32/12_2.png) [@localguru](https://forums.rocket.chat/u/localguru)\ **Post date:** [February 2, 2019, 11:15am UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/8 "2019-02-02T11:15:33Z")
Hi Aaron, Thank you for your quick feedback. What would I have to do with a self-hosted instance to not be affected by the limit? If I see it correctly, I can’t set a gateway for the mobile apps, which would mean that I would have to build the mobile apps for Android and Apple myself. Or will there be a setting in the apps that can be set on the server side? What needs to be configured on the server side? Is there a guide for using your own FCM/APN creds from Google/Apple with Rocket.Chat? And I would like to come back to the following post: > [@Data Protection and Rocket.Chat Push Gateway](https://forums.rocket.chat/t/data-protection-and-rocket-chat-push-gateway/2211): > > Regarding push messages I have several questions: After reading the issues [8692](https://github.com/RocketChat/Rocket.Chat/issues/8692) and [9027](https://github.com/RocketChat/Rocket.Chat/issues/9027) it seems that push messages are first sent via the Rocket.Chat gateway and then sent to the clients via Google/Apple. From a data protection point of view, the question now arises whether the messages are sent in plain text or encrypted and whether the connection itself is encrypted. Cheers m. Are the messages sent via your push gateway encrypted in terms of content or is only the transport route encrypted? Ciao Marcus ---
**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\ **Post date:** [February 3, 2019, 1:17am UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/9 "2019-02-03T01:17:54Z")
> [@localguru](#): > > What would I have to do with a self-hosted instance to not be affected by the limit? If I see it correctly, I can’t set a gateway for the mobile apps, which would mean that I would have to build the mobile apps for Android and Apple myself. Or will there be a setting in the apps that can be set on the server side? What needs to be configured on the server side? Not using gateway would involve your own apps. When you build a mobile app you have to provide a public id that is used to register your device with Apple and/or Google’s servers giving your device a device id. The app then registers that device id to your user in your Rocket.Chat servers. Then when a push needs sent… Rocket.Chat sends the message destined for your device and the registered device Id to our push gateway. Our push gateway has the private key that matches the public Id. It then immediately forwards to FCM or APN using device id, private key and message. * * * The whole reason for the push gateways existence is you aren’t able have multiple public id compiled in to the app and doing at runtime is not possible on all platforms. So the easiest way was to make the pushgateway. This makes it easy to just deploy Rocket.Chat and download the apps. Instead of having to figure out how to compile. * * * I’m very curious if you actually see greater then 1k push per month? As mentioned in the announcement post it’s only about trying to recoup some of the cost. Not about being stingy. 🙂 > [@localguru](#): > > Are the messages sent via your push gateway encrypted in terms of content or is only the transport route encrypted? Secured in all transmissions and contents never logged or stored. Contents encryption is a feature I believe planned. But disabling transmission of content is already feature in Rocket.Chat ---
**Author:** ![localguru](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/localguru/32/12_2.png) [@localguru](https://forums.rocket.chat/u/localguru)\ **Post date:** [February 4, 2019, 8:14am UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/10 "2019-02-04T08:14:42Z")
@aaron.ogle Thanks. Is the limit of 1000 by user or by instance? And is it possible to check how many pushes were sent? ---
**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\ **Post date:** [February 4, 2019, 3:34pm UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/11 "2019-02-04T15:34:57Z")
> [@localguru](#): > > @aaron.ogle Thanks. Is the limit of 1000 by user or by instance? To my knowledge by server. > [@localguru](#): > > And is it possible to check how many pushes were sent? I believe will be surfaced in the UI. Also alerts will of course be sent prior to hitting it ---
**Author:** ![reetp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/reetp/32/5546_2.png) [@reetp](https://forums.rocket.chat/u/reetp)\ **Post date:** [February 12, 2019, 12:13pm UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/12 "2019-02-12T12:13:31Z")
I’ve raised a few concerns here: > [@Push Notification Gateway Pricing](https://forums.rocket.chat/t/push-notification-gateway-pricing/3044): > > Dear Rocket.Chat users, Our open source platform has come a long way since the start of our journey in 2015. With usage numbers now in the millions, we are facing increasing operational costs. We have discussed ways to soften the load this causes on our resources, while at the same time ensuring that the service we provide remains fully available to the community at the same high standard we always strive to maintain. Therefore, in order to mitigate some of these costs, we have decided to make… A primary one is where notifications get sent when I am at my desktop and autoaway is set. I don’t have Rocket in focus very often - I check periodically - so I get a notification to my mobile even though it isn’t required. Multiply that by a few users and suddenly you get dozens of unrequired notifications. Yes, I could set it to mentions only, but then people are going to be mentioning me every 5 minutes if they aren’t sure where I am, ‘just in case’. And then if I am out, and the Rocket app doesn’t have focus, I may get a dozen notifications when maybe I only need one. As I mention in the original post. 1000 messages per month. 30 or so messages a day between even 6 users is just 5 notifications per device per day. Unfortunately this is going to apply to the vast majority of users, not just the ‘20% of large users’. ---
**Author:** ![localguru](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/localguru/32/12_2.png) [@localguru](https://forums.rocket.chat/u/localguru)\ **Post date:** [February 16, 2019, 5:37pm UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/13 "2019-02-16T17:37:42Z")
@aaron.ogle where do I find a price list? ---
**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\ **Post date:** [February 18, 2019, 8:24pm UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/14 "2019-02-18T20:24:23Z")
> [@reetp](#): > > I’ve raised a few concerns here: Responded there on that thread as to not duplicate responses. > [@localguru](#): > > @aaron.ogle where do I find a price list? I think some is included with some of the pricing on our pricing page. But i’m not sure about the pricing for just extending the quantity. sales@rocket.chat would definitely be best place to inquire to get directly from sales team. * * * Mentioned in the other thread but will mention here. This will be a **soft cap** at first. 🙂 ---
**Author:** ![abicur](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@abicur](https://forums.rocket.chat/u/abicur)\ **Post date:** [March 13, 2019, 3:15pm UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/15 "2019-03-13T15:15:30Z")
Maybe someone has some information about the possibility of only increasing the limit of push notifications for the server? ---
**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\ **Post date:** [March 29, 2019, 5:37am UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/16 "2019-03-29T05:37:28Z")
More info will be coming soon. Rest assured will be possible before any sort of cap. ---
**Author:** ![thaiphv](https://avatars.discourse-cdn.com/v4/letter/t/c6cbf5/32.png) [@thaiphv](https://forums.rocket.chat/u/thaiphv)\ **Post date:** [May 6, 2019, 1:45am UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/17 "2019-05-06T01:45:30Z")
Does this mean that if I want to use more than 1000 messages/month, I have to upgrade to either Pro or Enterprise subscriptions? ---
**Author:** ![reetp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/reetp/32/5546_2.png) [@reetp](https://forums.rocket.chat/u/reetp)\ **Post date:** [May 9, 2019, 3:19pm UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/18 "2019-05-09T15:19:58Z")
It’s still a way off and I don’t think there are any firm limits set in stone as yet, so don’t panic right now. Equally, Rocket has to pay for infrastructure to run all this - it isn’t free - and if you are using a lot of notifications then it is only reasonable you should contribute towards that. Yes, you have the option of running your own push notification server, but you will probably have to compile you own apps though you could use something like this: > ---
**Author:** ![plmorpheus](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/plmorpheus/32/1721_2.png) [@plmorpheus](https://forums.rocket.chat/u/plmorpheus)\ **Post date:** [May 5, 2020, 10:50pm UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/19 "2020-05-05T22:50:52Z")
I’m still not 100% sure how this counting work. If I have for example 30 users on channnel, and I use @all on this channel, everyone will receive notification, right? So how it will be counted? It will count 30 pushes (because 30 users will receive this) or 1 push (because it is single message sent to users)? Sorry for this, maybe naive, question, but this is essential information for me. Thx in advance for any response. ---
**Author:** ![g.smaragdos](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@g.smaragdos](https://forums.rocket.chat/u/g.smaragdos)\ **Post date:** [June 26, 2020, 1:13pm UTC](https://forums.rocket.chat/t/push-notification-pricing/3006/20 "2020-06-26T13:13:15Z")
I am also interested on answering this question. [Next page](https://forums.rocket.chat/t/push-notification-pricing/3006.md?page=2)