# Problem registering workplace for rocket chat test environment

**URL:** <https://forums.rocket.chat/t/problem-registering-workplace-for-rocket-chat-test-environment/7024>\
**Category:** Community Support\
**Created:** [May 20, 2020, 11:53pm UTC](https://forums.rocket.chat/t/problem-registering-workplace-for-rocket-chat-test-environment/7024 "2020-05-20T23:53:46Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![justin108](https://avatars.discourse-cdn.com/v4/letter/j/7ba0ec/32.png) [@justin108](https://forums.rocket.chat/u/justin108)\
**Post date:** [May 20, 2020, 11:53pm UTC](https://forums.rocket.chat/t/problem-registering-workplace-for-rocket-chat-test-environment/7024/1 "2020-05-20T23:53:46Z")

</div>

### Description

So my organization, Smart Recovery, is setting up two servers each with one instance of Rocket Chat for now, one which represents Production and one which represents Test.

I actually foolishly did the init setup on the production server first and then test, I used the same email which I now assume is bad news, I tried to reset all the setup information using the available UI option on the test server with a new email I created but it isnt triggering the emails I need to be sent to me to properly hook up my test email account and get on the marketplace and rocket chat cloud.

If someone could advise how I could fix it that would be very helpful. Note that I’ve attached screenshots of the two emails I have NOT received at the new email.

JW

### Server Setup Information

- Version of Rocket.Chat Server: 3.2.1
- Operating System: Ubuntu 20.04
- Deployment Method: tar
- Number of Running Instances: 1
- DB Replicaset Oplog: Unknown?
- NodeJS Version: 12.14.0
- MongoDB Version: 4.0.18
- Proxy: NGINX
- Firewalls involved: Restricted to all ports except 443, 22, 80, 3000

### Any additional Information

Screenshots:  
[![Imgur](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/2X/e/e0aea7af7a5ba5f53f26da7f7c1f380db768d650.jpeg "Imgur") ](https://imgur.com/Pi7p6Ap)  
[![Imgur](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/2X/0/01c8467280449cd8096a8108cc368dd4f0384b03.jpeg "Imgur") ](https://imgur.com/cdv4quV)