# On my rocketchat when new user joined the channel, its not showing the name it only showing the text "Has joined the channel."

**URL:** <https://forums.rocket.chat/t/on-my-rocketchat-when-new-user-joined-the-channel-its-not-showing-the-name-it-only-showing-the-text-has-joined-the-channel/5325>\
**Category:** Community Support\
**Created:** [December 18, 2019, 8:23am UTC](https://forums.rocket.chat/t/on-my-rocketchat-when-new-user-joined-the-channel-its-not-showing-the-name-it-only-showing-the-text-has-joined-the-channel/5325 "2019-12-18T08:23:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![seeramzan](https://avatars.discourse-cdn.com/v4/letter/s/7cd45c/32.png) [@seeramzan](https://forums.rocket.chat/u/seeramzan)\
**Post date:** [December 18, 2019, 8:23am UTC](https://forums.rocket.chat/t/on-my-rocketchat-when-new-user-joined-the-channel-its-not-showing-the-name-it-only-showing-the-text-has-joined-the-channel/5325/1 "2019-12-18T08:23:35Z")

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he everyone, can someone plz guide , on my rocketchat when new user joined the channel, its not showing the name it only showing the text “Has joined the channel.”

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**Author:** ![seeramzan](https://avatars.discourse-cdn.com/v4/letter/s/7cd45c/32.png) [@seeramzan](https://forums.rocket.chat/u/seeramzan)\
**Post date:** [December 18, 2019, 12:38pm UTC](https://forums.rocket.chat/t/on-my-rocketchat-when-new-user-joined-the-channel-its-not-showing-the-name-it-only-showing-the-text-has-joined-the-channel/5325/2 "2019-12-18T12:38:25Z")

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I solved it by myself, there is settings issue in user preference window