# Omnichannel - Links without target=\_blank attribut

**URL:** <https://forums.rocket.chat/t/omnichannel-links-without-target-blank-attribut/11079>\
**Category:** Community Support\
**Created:** [April 30, 2021, 10:21am UTC](https://forums.rocket.chat/t/omnichannel-links-without-target-blank-attribut/11079 "2021-04-30T10:21:56Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![forester](https://avatars.discourse-cdn.com/v4/letter/f/d78d45/32.png) [@forester](https://forums.rocket.chat/u/forester)\
**Post date:** [April 30, 2021, 10:21am UTC](https://forums.rocket.chat/t/omnichannel-links-without-target-blank-attribut/11079/1 "2021-04-30T10:21:56Z")

</div>

Hello,

since the new Version 3.13.2 all posted Links from Agents to the LiveChat Widget are not opening in a new tab, the target=“\_blank” attribut is missing. This is really impractical for customers using the widget.

Is there any setting in the server administration to fix this?

### Server Setup Information

- Version of Rocket.Chat Server:
- Operating System: Ubuntu
- Deployment Method: SNAP
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version: v12.21.0
- MongoDB Version: 3.6.14 / wiredTiger
- Proxy: nginx
- Firewalls involved: -

---

<div class="post-metadata">

**Author:** ![john.crisp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/john.crisp/32/2711_2.png) [@john.crisp](https://forums.rocket.chat/u/john.crisp)\
**Post date:** [May 3, 2021, 11:15am UTC](https://forums.rocket.chat/t/omnichannel-links-without-target-blank-attribut/11079/2 "2021-05-03T11:15:17Z")

</div>

Can you please check in github issues - this may already have been fixed in 3.14

> **[RocketChat/Rocket.Chat](https://github.com/RocketChat/Rocket.Chat)**
>
> The ultimate Free Open Source Solution for team communications.

> **[RocketChat/Rocket.Chat.Livechat](https://github.com/RocketChat/Rocket.Chat.Livechat)**
>
> New Livechat client written in Preact. Contribute to RocketChat/Rocket.Chat.Livechat development by creating an account on GitHub.

---

<div class="post-metadata">

**Author:** ![davide](https://avatars.discourse-cdn.com/v4/letter/d/258eb7/32.png) [@davide](https://forums.rocket.chat/u/davide)\
**Post date:** [May 5, 2021, 2:24pm UTC](https://forums.rocket.chat/t/omnichannel-links-without-target-blank-attribut/11079/3 "2021-05-05T14:24:01Z")

</div>

Tested on 3.14.0 and it seems to be still present.  
There is an issue freshly opened in Livechat’s GitHub. I will link it here in case it is useful for future reference.

> <https://github.com/RocketChat/Rocket.Chat.Livechat/issues/603>
>
> Hello Folks,
> 
> since the new Version 3.13.\* all links posted by agents to an Om…nichannel conversation dont open in a new tab.
> There is no target="\_blank" anymore inside the widget frame. Customers open up a clicked page inside the iframe, so its really inpractical now. 
> 
> Is there any setting in the Administration Panel to fix this?
> 
> Best Regards

---

<div class="post-metadata">

**Author:** ![john.crisp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/john.crisp/32/2711_2.png) [@john.crisp](https://forums.rocket.chat/u/john.crisp)\
**Post date:** [May 5, 2021, 2:25pm UTC](https://forums.rocket.chat/t/omnichannel-links-without-target-blank-attribut/11079/4 "2021-05-05T14:25:14Z")

</div>

Thanks - pretty sure that will be in the ‘fix quickly’ queue 🙂