# Notifications do not work on mobile app, web version, Email

**URL:** <https://forums.rocket.chat/t/notifications-do-not-work-on-mobile-app-web-version-email/15221>\
**Category:** Community Support\
**Created:** [October 24, 2022, 6:54am UTC](https://forums.rocket.chat/t/notifications-do-not-work-on-mobile-app-web-version-email/15221 "2022-10-24T06:54:23Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![oren.shani](https://avatars.discourse-cdn.com/v4/letter/o/8c91f0/32.png) [@oren.shani](https://forums.rocket.chat/u/oren.shani)\
**Post date:** [October 24, 2022, 6:54am UTC](https://forums.rocket.chat/t/notifications-do-not-work-on-mobile-app-web-version-email/15221/1 "2022-10-24T06:54:23Z")

</div>

### Description

Hi All,

I can’t get notifications to work at all. I think this is due to a combo of several issues, but in any case, no matter how I fiddle with the settings, users don’t get notified. Notifications used to work until a while back and then stopped. We did a few upgrades since (after they stopped working) but the problem persists.

In addition, there seem to be a problem on the mobile app for Android, that when you try to go into the notification settings, the setting screen is not displayed.

Can you help me start sorting out what is going on? Maybe I miss something in the settings or whatever?

Many thanks

Oren

### Server Setup Information

Deployment

Linux Debian 11

RC Version 4.6.3

Apps Engine Version 1.31.0

Node Version v14.16.1

MongoDB 4.4.5 / wiredTiger (oplog Enabled)

### Any additional Information

---

<div class="post-metadata">

**Author:** ![oren.shani](https://avatars.discourse-cdn.com/v4/letter/o/8c91f0/32.png) [@oren.shani](https://forums.rocket.chat/u/oren.shani)\
**Post date:** [October 26, 2022, 8:31am UTC](https://forums.rocket.chat/t/notifications-do-not-work-on-mobile-app-web-version-email/15221/2 "2022-10-26T08:31:54Z")

</div>

Update: It turns out that most of it do work. The problem of not being able to setup notfication on the Android app remains…
