# No reply from Sales department

**URL:** https://forums.rocket.chat/t/no-reply-from-sales-department/13461
**Category:** Feedback
**Created:** [March 1, 2022, 3:14pm UTC](https://forums.rocket.chat/t/no-reply-from-sales-department/13461 "2022-03-01T15:14:50Z")
**Posts on this page:** 1
**Showing post:** 9

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### Author: ![reetp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/reetp/32/5546_2.png) [@reetp](https://forums.rocket.chat/u/reetp)
#### Post date: [April 25, 2025, 2:22pm UTC](https://forums.rocket.chat/t/no-reply-from-sales-department/13461/9 "2025-04-25T14:22:53Z")

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> [@ikegentz](#):
>
> What are you referring to by “CE”, and is there a typical turnaround time to hear back from sales? It’s been about 2 weeks since I’ve reached out.

You probably ought to spend a lot of time reading ALL the docs to understand how Rocket works. Particularly look at licencing versions, costs etc.

> [@ikegentz](#):
>
> A tangential topic, but wanting to clarify if there is a way to manage multiple workspaces, or is it just a direct 1:1 mapping of email:workspace? That is my primary use case at the moment

It’s 1:1 unless you talk to them about partnerships, but they are unlikely to give you much time unless you are bringing a lot of paying customers with you.

They are not going to be interested in supporting you supporting a pile of ‘free’ Community/Starter versions. Essentially no value in it.

If you are proposing bringing in a pile of Enterprise customers then they are likely to listen.

Remember, Rocket.Chat code is open source, but that is not the same as Rocket.Chat being free.

(don’t shoot the messenger - I don’t work for Rocket but do know a but about what happens internally)

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