# Need Help with Omnichannel Setup

**URL:** <https://forums.rocket.chat/t/need-help-with-omnichannel-setup/19374>\
**Category:** Rocket.Chat Apps\
**Tags:** mobile\
**Created:** [February 2, 2024, 4:04am UTC](https://forums.rocket.chat/t/need-help-with-omnichannel-setup/19374 "2024-02-02T04:04:15Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![jeremiahlee](https://avatars.discourse-cdn.com/v4/letter/j/cab0a1/32.png) [@jeremiahlee](https://forums.rocket.chat/u/jeremiahlee)\
**Post date:** [February 2, 2024, 4:04am UTC](https://forums.rocket.chat/t/need-help-with-omnichannel-setup/19374/1 "2024-02-02T04:04:15Z")

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I’m having trouble integrating SMS into our communication platform. Has anyone successfully tackled this, and if so, could you share your insights or recommendations? Thanks a bunch!