# Mobile App SSL Error

**URL:** <https://forums.rocket.chat/t/mobile-app-ssl-error/13145>\
**Category:** Community Support\
**Created:** [January 30, 2022, 3:47am UTC](https://forums.rocket.chat/t/mobile-app-ssl-error/13145 "2022-01-30T03:47:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![matthewmeekins](https://avatars.discourse-cdn.com/v4/letter/m/e0b2c6/32.png) [@matthewmeekins](https://forums.rocket.chat/u/matthewmeekins)\
**Post date:** [January 30, 2022, 3:47am UTC](https://forums.rocket.chat/t/mobile-app-ssl-error/13145/1 "2022-01-30T03:47:56Z")

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### Description

I’ve been running this server for about a year with no problems. Now, the mobile app is giving me an SSL error. It says, “Oops! An SSL error has occurred and a secure connection to the server cannot be made.”

I installed using Snap and I’ve check that caddy is still running and the cert is still current. There are no problems on the desktop app.

Thanks!

### Server Setup Information

- Version of Rocket.Chat Server: 3.18.3
- Operating System: Ubuntu
- Deployment Method: Snap
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version: v12.22.1
- MongoDB Version: 3.6.14 / wiredTiger (oplog Enabled)
- Proxy: Caddy
- Firewalls involved:

### Any additional Information

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<div class="post-metadata">

**Author:** ![dudanogueira](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/dudanogueira/32/2529_2.png) [@dudanogueira](https://forums.rocket.chat/u/dudanogueira)\
**Post date:** [January 31, 2022, 1:30pm UTC](https://forums.rocket.chat/t/mobile-app-ssl-error/13145/2 "2022-01-31T13:30:10Z")

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Hi!

When you access it from the web browser, can you check if the SSL is not expired?

This information is usually on developer tools, under the security tab

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<div class="post-metadata">

**Author:** ![matthewmeekins](https://avatars.discourse-cdn.com/v4/letter/m/e0b2c6/32.png) [@matthewmeekins](https://forums.rocket.chat/u/matthewmeekins)\
**Post date:** [January 31, 2022, 4:23pm UTC](https://forums.rocket.chat/t/mobile-app-ssl-error/13145/3 "2022-01-31T16:23:48Z")

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Thanks for your help! I actually was able to fix my issue by following these steps: [https://forums.rocket.chat/t/unable-to-force-caddy-ssl-certificate-refresh/13141](https://forums.rocket.chat/t/unable-to-force-caddy-ssl-certificate-refresh/13141)