# Microphone and Camera Problem

**URL:** <https://forums.rocket.chat/t/microphone-and-camera-problem/22708>\
**Category:** Community Support\
**Created:** [January 28, 2026, 3:12pm UTC](https://forums.rocket.chat/t/microphone-and-camera-problem/22708 "2026-01-28T15:12:53Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![moell9](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@moell9](https://forums.rocket.chat/u/moell9)\
**Post date:** [January 28, 2026, 3:12pm UTC](https://forums.rocket.chat/t/microphone-and-camera-problem/22708/1 "2026-01-28T15:12:53Z")

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### Description

### Server Setup Information

- Version of Rocket.Chat Server: 7.13.3
- Operating System: Ubuntu 22
- Deployment Method: Starter
- NodeJS Version: 22.16.0
- MongoDB Version: 7.0.28
- Proxy: no
- Firewalls involved: no

### Any additional Information

At the beginning of a video call I enable microphone and camera.

 ![VideoCall1](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/2X/8/83dead094069c40e5552b10ccaa45e3349e02150.jpeg)

In the videocall (Jitsi Meet) itself both are off.

![VideoCall2](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/2X/1/17687e0b71cccd41eb3a24e8998b238dfc9485d2.jpeg)

I would expect that both are enabled.

It is in RocketChat Electron 4.11.1 and in Chrome (latest version).

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**Author:** ![reetp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/reetp/32/5546_2.png) [@reetp](https://forums.rocket.chat/u/reetp)\
**Post date:** [January 28, 2026, 4:12pm UTC](https://forums.rocket.chat/t/microphone-and-camera-problem/22708/2 "2026-01-28T16:12:04Z")

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I think off by default is a security setting - most apps do that in 2026 for privacy.

I just tried on mine and it opened into the browser which had previously had the video & mic enabled and it worked out of the box.

Likely you want to look at the app rather than Rocket. - if your browser blocks it then then there is probably not much Rocket can do.

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<div class="post-metadata">

**Author:** ![moell9](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@moell9](https://forums.rocket.chat/u/moell9)\
**Post date:** [January 29, 2026, 8:02am UTC](https://forums.rocket.chat/t/microphone-and-camera-problem/22708/3 "2026-01-29T08:02:22Z")

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It’s not something in the browser. I tried this out.  
I mainly use the Rocketchat Electron version.

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**Author:** ![reetp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/reetp/32/5546_2.png) [@reetp](https://forums.rocket.chat/u/reetp)\
**Post date:** [January 29, 2026, 12:41pm UTC](https://forums.rocket.chat/t/microphone-and-camera-problem/22708/4 "2026-01-29T12:41:01Z")

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A quick search would reveal more about the issue. You really should do more research. This took me all of 3 minutes and again, longer to type the post than find the answer.

> <https://github.com/jitsi/jitsi-meet/issues/16676>
>
> \### What happened?
> 
> When starting a meeting and logging in as moderator i am alw…ays muted. Even if i enable mic and camera on the prejoin page
> 
> \### Platform
> 
> \- \[x\] Chrome (or Chromium based)
> \- \[x\] Firefox
> \- \[\] Safari
> \- \[\] Other desktop browser
> \- \[\] Android browser
> \- \[\] iOS browser
> \- \[\] Electron app
> \- \[\] Android mobile app
> \- \[\] iOS mobile app
> \- \[\] Custom app using a mobile SDK
> 
> \### Browser / app / sdk version
> 
> 142.0.7444.59
> 
> \### Relevant log output
> 
> \`\`\`shell
> 
> \`\`\`
> 
> \### Reproducibility
> 
> \- \[x\] The problem is reproducible on meet.jit.si
> 
> \### More details?
> 
> I have tested this against latest jitsi on prem and on jit.si. As soon as i login i get started as muted. so something in the auth process sets the mute function. And it doesnt matter if i override the config with config.startWithAudioMuted=false&config.startWithVideoMuted=false either.
> 
> 
> Screenshot before login:
> 
> \<img width="526" height="870" alt="Image" src="https://github.com/user-attachments/assets/57a1e3c3-d32e-40c1-8868-e410969f82b0" /\>
> 
> Screenshot after login:
> 
> \<img width="940" height="1146" alt="Image" src="https://github.com/user-attachments/assets/7238a7cd-d873-4301-9ed3-59013d7e4948" /\>

Leads to here:

> <https://github.com/jitsi/jitsi-meet/commit/000c370c64a034828628d62b0cc17c0bda809bd3>
>
> It's still possible to disable it, but when not in an iframe, audio and
> video tr…acks will not be created.
> 
> When in an iframe, it's ok to let it happen, since the host sit is the
> one where permissions need to be granted, thanks to permission
> delegation.
> 
> Fixes: https://github.com/jitsi/jitsi-meet/issues/16262
> Ref: https://zimzi.substack.com/p/jitsi-privacy-flaw-that-enables-one

And to here:

> **[Jitsi privacy flaw that enables one-click stealth audio and video capture](https://zimzi.substack.com/p/jitsi-privacy-flaw-that-enables-one)**
>
> A Jitsi feature allows an attacker to transmit user's microphone and camera in the background without their consent.

Essentially it is privacy related. Both Jitsi and Rocket veer towards privacy by default. That is unlikely to change.

It looks like someone rebuilt the client - that is your only real option.

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<div class="post-metadata">

**Author:** ![moell9](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@moell9](https://forums.rocket.chat/u/moell9)\
**Post date:** [February 12, 2026, 9:52am UTC](https://forums.rocket.chat/t/microphone-and-camera-problem/22708/5 "2026-02-12T09:52:37Z")

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Then the buttons for the camera and microphone are no longer needed at this point, as they no longer have any effect.

 ![VideoCall1](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/2X/8/89047d2f9487bb16467f888d41d4fa01854c33f8.jpeg)

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<div class="post-metadata">

**Author:** ![reetp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/reetp/32/5546_2.png) [@reetp](https://forums.rocket.chat/u/reetp)\
**Post date:** [February 12, 2026, 10:59pm UTC](https://forums.rocket.chat/t/microphone-and-camera-problem/22708/6 "2026-02-12T22:59:53Z")

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Depends on the client. As I said earlier, it works in a browser.

Take it out if it annoys you. It’s open source. You can build whatever you want.