# Marketplace don't open

**URL:** <https://forums.rocket.chat/t/marketplace-dont-open/4827>\
**Category:** Community Support\
**Created:** [October 14, 2019, 11:03am UTC](https://forums.rocket.chat/t/marketplace-dont-open/4827 "2019-10-14T11:03:18Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![josue](https://avatars.discourse-cdn.com/v4/letter/j/cdc98d/32.png) [@josue](https://forums.rocket.chat/u/josue)\
**Post date:** [October 14, 2019, 11:03am UTC](https://forums.rocket.chat/t/marketplace-dont-open/4827/1 "2019-10-14T11:03:18Z")

</div>

### Description

Hello everyone.  
I have problem accessing the marketplace, trying to access the error below.

 ![marketplace](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/2X/d/dfdeaa57900d90c8a8686bcca3b8bc3037d7f839.jpeg)

### Server Setup Information

- Version of Rocket.Chat Server: 2.1.0
- Operating System: Debian 9.11
- Deployment Method: [https://rocket.chat/docs/installation/manual-installation/debian/](https://rocket.chat/docs/installation/manual-installation/debian/)
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version: v8.11.4
- MongoDB Version: 4.0.12
- Proxy: 
- Firewalls involved:

### Any additional Information