# Live chat option not showing?

**URL:** <https://forums.rocket.chat/t/live-chat-option-not-showing/7292>\
**Category:** Community Support\
**Created:** [June 13, 2020, 2:49am UTC](https://forums.rocket.chat/t/live-chat-option-not-showing/7292 "2020-06-13T02:49:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![killmasta93](https://avatars.discourse-cdn.com/v4/letter/k/85e7bf/32.png) [@killmasta93](https://forums.rocket.chat/u/killmasta93)\
**Post date:** [June 13, 2020, 2:49am UTC](https://forums.rocket.chat/t/live-chat-option-not-showing/7292/1 "2020-06-13T02:49:03Z")

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### Description

Hi, Currently installed rocket chat but i checked the option of live chat but it does not seem to appear  
i checked the [https://docs.rocket.chat/guides/administrator-guides/livechat](https://docs.rocket.chat/guides/administrator-guides/livechat)  
but i dont have that option

### Server Setup Information

- Version of Rocket.Chat Server: 3.3.3
- Operating System: 18.04 ubuntu
- Deployment Method: TAR
- Number of Running Instances: 1
- Firewalls involved: none

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<div class="post-metadata">

**Author:** ![killmasta93](https://avatars.discourse-cdn.com/v4/letter/k/85e7bf/32.png) [@killmasta93](https://forums.rocket.chat/u/killmasta93)\
**Post date:** [June 15, 2020, 3:49am UTC](https://forums.rocket.chat/t/live-chat-option-not-showing/7292/2 "2020-06-15T03:49:39Z")

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I tried adding on the website but all i get is this

 ![image](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/2X/e/e2ba389e99cdfa0a0498839036ce76e0fade3b52.png)

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<div class="post-metadata">

**Author:** ![dkuebler](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/dkuebler/32/1805_2.png) [@dkuebler](https://forums.rocket.chat/u/dkuebler)\
**Post date:** [June 17, 2020, 5:53am UTC](https://forums.rocket.chat/t/live-chat-option-not-showing/7292/3 "2020-06-17T05:53:10Z")

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Good moring,

i had the same issue/problem, but Kaktux found the solution, you can read it here: [Unable to see (or even activate) live chat in admin](https://forums.rocket.chat/t/unable-to-see-or-even-activate-live-chat-in-admin/7106/2)