# Just installed rocket-chat server and client ubuntu

**URL:** <https://forums.rocket.chat/t/just-installed-rocket-chat-server-and-client-ubuntu/6954>\
**Category:** Community Support\
**Created:** [May 13, 2020, 10:21pm UTC](https://forums.rocket.chat/t/just-installed-rocket-chat-server-and-client-ubuntu/6954 "2020-05-13T22:21:03Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![iamroot](https://avatars.discourse-cdn.com/v4/letter/i/a87d85/32.png) [@iamroot](https://forums.rocket.chat/u/iamroot)\
**Post date:** [May 13, 2020, 10:21pm UTC](https://forums.rocket.chat/t/just-installed-rocket-chat-server-and-client-ubuntu/6954/1 "2020-05-13T22:21:03Z")

</div>

I installed rocket-sever via snap on ubuntu 20.04.  
It is running and port 3000 is listening  
I installed rocketchat-client and when I try and enter the IP address of my server it fails to connect to the server.  
All of this is in the same network lan. 192.168.1.0/24  
both servers and clients have network  
I have no firewalls running on either computers

I shut off apparmor but still getting this in the logs.

May 13 22:15:43 rocket kernel: [93.206922] audit: type=1400 audit(1589408142.999:450): apparmor=“DENIED” operation=“open” profile=“snap.rocketchat-server.rocketchat-mongo” name="/proc/876/net/snmp" pid=876 comm=“ftdc” requested\_mask=“r” denied\_mask=“r” fsuid=0 ouid=0

Getting this from the client  
telnet 192.168.1.11 3000  
Trying 192.168.1.11…  
Connected to 192.168.1.11.  
Escape character is ‘^]’.

### Server Setup Information

- Version of Rocket.Chat Server: Snap repo not sure how to find out

- Operating System: Both running Ubuntu 20

- Deployment Method: Snap

- Number of Running Instances: Server has  
root@rocket:/snap/bin# ps -ef |grep rocket  
root 2409 1 0 21:09 ? 00:00:00 /bin/sh /snap/rocketchat-server/1433/bin/startmongo  
root 2427 1 0 21:09 ? 00:00:00 /bin/bash /snap/rocketchat-server/1433/bin/startRocketChat  
root 2471 2409 0 21:09 ? 00:00:11 mongod --bind\_ip 127.0.0.1 --pidfilepath /var/snap/rocketchat-server/common/mongod.pid --smallfiles --journal --dbpath=/var/snap/rocketchat-server/common --replSet rs0  
root 2813 2427 0 21:09 ? 00:00:23 node /snap/rocketchat-server/1433/main.js

- DB Replicaset Oplog:

- NodeJS Version:

- MongoDB Version:

- Proxy: None

- Firewalls involved: none

### Any additional Information

Any suggestions would be appreciated.
