# Jitsi App Issue after upgrading to 7.5.1

**URL:** <https://forums.rocket.chat/t/jitsi-app-issue-after-upgrading-to-7-5-1/22017>\
**Category:** Rocket.Chat Apps\
**Created:** [April 23, 2025, 11:54pm UTC](https://forums.rocket.chat/t/jitsi-app-issue-after-upgrading-to-7-5-1/22017 "2025-04-23T23:54:14Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![thcc](https://avatars.discourse-cdn.com/v4/letter/t/ed655f/32.png) [@thcc](https://forums.rocket.chat/u/thcc)\
**Post date:** [April 23, 2025, 11:54pm UTC](https://forums.rocket.chat/t/jitsi-app-issue-after-upgrading-to-7-5-1/22017/1 "2025-04-23T23:54:15Z")

</div>

I have upgraded my Rocketchat from 6.13 to 7.5.1 however jitsi was gone and when installing again via marketplace, its having this error Apps\_Error\_App already has an associated runtime.

Checking the logs:

Apr 24 09:44:19 hcc-rctest1 node[46126]: Error while compiling the App “Jitsi (3b387ba9-f57c-44c6-9810-8c0256abd64c)”:  
Apr 24 09:44:19 hcc-rctest1 node[46126]: Error: [3b387ba9-f57c-44c6-9810-8c0256abd64c] Timeout: app process not ready  
Apr 24 09:44:19 hcc-rctest1 node[46126]: at Timeout.\_onTimeout (/opt/rocketchat/7.5.1/bundle/programs/server/npm/node\_modules/[@rocket.chat](https://forums.rocket.chat/groups/rocket.chat)/apps-engine/src/server/runtime/deno/AppsEngineDenoRuntime.ts:347:24)  
Apr 24 09:44:19 hcc-rctest1 node[46126]: at listOnTimeout (node:internal/timers:594:17)  
Apr 24 09:44:19 hcc-rctest1 node[46126]: at processTimers (node:internal/timers:529:7)  
Apr 24 09:44:19 hcc-rctest1 node[46126]: === UnHandledPromiseRejection ===  
Apr 24 09:44:19 hcc-rctest1 node[46126]: TypeError: this.appRuntime.on is not a function  
Apr 24 09:44:19 hcc-rctest1 node[46126]: at new ProxiedApp (/opt/rocketchat/7.5.1/bundle/programs/server/npm/node\_modules/[@rocket.chat](https://forums.rocket.chat/groups/rocket.chat)/apps-engine/src/server/ProxiedApp.ts:27:25)  
Apr 24 09:44:19 hcc-rctest1 node[46126]: at AppManager. (/opt/rocketchat/7.5.1/bundle/programs/server/npm/node\_modules/[@rocket.chat](https://forums.rocket.chat/groups/rocket.chat)/apps-engine/src/server/AppManager.ts:271:29)  
Apr 24 09:44:19 hcc-rctest1 node[46126]: at Generator.throw ()  
Apr 24 09:44:19 hcc-rctest1 node[46126]: at rejected (/opt/rocketchat/7.5.1/bundle/programs/server/npm/node\_modules/[@rocket.chat](https://forums.rocket.chat/groups/rocket.chat)/apps-engine/server/AppManager.js:6:65)  
Apr 24 09:44:19 hcc-rctest1 node[46126]: ---------------------------------  
Apr 24 09:44:19 hcc-rctest1 node[46126]: Errors like this can cause oplog processing errors.  
Apr 24 09:44:19 hcc-rctest1 node[46126]: Setting EXIT\_UNHANDLEDPROMISEREJECTION will cause the process to exit allowing your service to automatically restart the process  
Apr 24 09:44:19 hcc-rctest1 node[46126]: Future node.js versions will automatically exit the process  
Apr 24 09:44:19 hcc-rctest1 node[46126]: =================================  
Apr 24 09:44:20 hcc-rctest1 node[46126]: Subprocess stderr error: [ERR\_UNSUPPORTED\_NODE\_MODULES\_TYPE\_STRIPPING]: Stripping types is currently unsupported for files under node\_modules, for “file:///opt/rocketchat/7.5.1/bundle/programs/server/npm/node\_modules/[@rocket.chat](https://forums.rocket.chat/groups/rocket.chat)/apps-engine/deno-runtime/main.ts”  
Apr 24 09:44:51 hcc-rctest1 node[46126]: Subprocess stderr error: [ERR\_UNSUPPORTED\_NODE\_MODULES\_TYPE\_STRIPPING]: Stripping types is currently unsupported for files under node\_modules, for “file:///opt/rocketchat/7.5.1/bundle/programs/server/npm/node\_modules/[@rocket.chat](https://forums.rocket.chat/groups/rocket.chat)/apps-engine/deno-runtime/main.ts”  
Apr 24 09:45:22 hcc-rctest1 node[46126]: Subprocess stderr error: [ERR\_UNSUPPORTED\_NODE\_MODULES\_TYPE\_STRIPPING]: Stripping types is currently unsupported for files under node\_modules, for “file:///opt/rocketchat/7.5.1/bundle/programs/server/npm/node\_modules/[@rocket.chat](https://forums.rocket.chat/groups/rocket.chat)/apps-engine/deno-runtime/main.ts”  
Apr 24 09:45:53 hcc-rctest1 node[46126]: Subprocess stderr error: [ERR\_UNSUPPORTED\_NODE\_MODULES\_TYPE\_STRIPPING]: Stripping types is currently unsupported for files under node\_modules, for “file:///opt/rocketchat/7.5.1/bundle/programs/server/npm/node\_modules/[@rocket.chat](https://forums.rocket.chat/groups/rocket.chat)/apps-engine/deno-runtime/main.ts”  
Apr 24 09:46:24 hcc-rctest1 node[46126]: Subprocess stderr error: [ERR\_UNSUPPORTED\_NODE\_MODULES\_TYPE\_STRIPPING]: Stripping types is currently unsupported for files under node\_modules, for “file:///opt/rocketchat/7.5.1/bundle/programs/server/npm/node\_modules/[@rocket.chat](https://forums.rocket.chat/groups/rocket.chat)/apps-engine/deno-runtime/main.ts”  
Apr 24 09:46:55 hcc-rctest1 node[46126]: Subprocess stderr error: [ERR\_UNSUPPORTED\_NODE\_MODULES\_TYPE\_STRIPPING]: Stripping types is currently unsupported for files under node\_modules, for “file:///opt/rocketchat/7.5.1/bundle/programs/server/npm/node\_modules/[@rocket.chat](https://forums.rocket.chat/groups/rocket.chat)/apps-engine/deno-runtime/main.ts”

Please help. thanks