# iOS app not login

**URL:** https://forums.rocket.chat/t/ios-app-not-login/6396
**Category:** Community Support
**Created:** [April 5, 2020, 1:56pm UTC](https://forums.rocket.chat/t/ios-app-not-login/6396 "2020-04-05T13:56:42Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![aprosio](https://avatars.discourse-cdn.com/v4/letter/a/8491ac/32.png) [@aprosio](https://forums.rocket.chat/u/aprosio)
#### Post date: [April 5, 2020, 1:56pm UTC](https://forums.rocket.chat/t/ios-app-not-login/6396/1 "2020-04-05T13:56:42Z")

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### Description

Hello! I installed Rocket.Chat on my server and it seems to work perfectly except from iOS app.  
I can login to it from web, Android app, and macOS app.  
When I try to login from iOS app I got… nothing! I am asked to insert login and password, I click on the blue button, I see the three dots for a couple of seconds and then nothing happens. Note that if I use a wrong password I received the wrong password message.

Address: [https://rocket.apnetwork.it/](https://rocket.apnetwork.it/)

I can register a small video, if needed.

Any help is appreciated!  
Alessio

### Server Setup Information

- Version of Rocket.Chat Server: 3.0.12
- Operating System: Ubuntu 18.04

Apache log file:

```
SSLEngine on

ServerAdmin alessio@localhost
ServerName rocket.apnetwork.it

RewriteEngine On
RewriteCond %{HTTP:Upgrade} =websocket [NC]
RewriteRule /(.*) ws://localhost:3000/$1 [P,L]
RewriteCond %{HTTP:Upgrade} !=websocket [NC]
RewriteRule /(.*) http://localhost:3000/$1 [P,L]

SSLProxyEngine on
ProxyPass / http://localhost:3000/
ProxyPassReverse / http://localhost:3000/

ErrorLog /data/log/apache2/rocket.error_log
CustomLog /data/log/apache2/rocket.access_log combined

SSLCertificateFile /usr/share/tomcat6/.acme.sh/rocket.apnetwork.it/fullchain.pem
SSLCertificateKeyFile /usr/share/tomcat6/.acme.sh/rocket.apnetwork.it/privkey.pem
```

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<div class="post-metadata">

### Author: ![aprosio](https://avatars.discourse-cdn.com/v4/letter/a/8491ac/32.png) [@aprosio](https://forums.rocket.chat/u/aprosio)
#### Post date: [April 5, 2020, 4:13pm UTC](https://forums.rocket.chat/t/ios-app-not-login/6396/2 "2020-04-05T16:13:36Z")

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I’ve recorded a video: [https://www.youtube.com/watch?v=Yktvp-gx0uw](https://www.youtube.com/watch?v=Yktvp-gx0uw)

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<div class="post-metadata">

### Author: ![aprosio](https://avatars.discourse-cdn.com/v4/letter/a/8491ac/32.png) [@aprosio](https://forums.rocket.chat/u/aprosio)
#### Post date: [April 6, 2020, 12:43pm UTC](https://forums.rocket.chat/t/ios-app-not-login/6396/3 "2020-04-06T12:43:43Z")

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Same problem with the updated app (just today).

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### Author: ![shm3ll](https://avatars.discourse-cdn.com/v4/letter/s/5daacb/32.png) [@shm3ll](https://forums.rocket.chat/u/shm3ll)
#### Post date: [April 9, 2020, 12:43pm UTC](https://forums.rocket.chat/t/ios-app-not-login/6396/4 "2020-04-09T12:43:31Z")

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Same issue after RC IOS App has been upgraded to 4.6.3, I got blank screen after login/password enter.

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### Author: ![zzxxcc222](https://avatars.discourse-cdn.com/v4/letter/z/838e76/32.png) [@zzxxcc222](https://forums.rocket.chat/u/zzxxcc222)
#### Post date: [April 13, 2020, 8:03am UTC](https://forums.rocket.chat/t/ios-app-not-login/6396/5 "2020-04-13T08:03:46Z")

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I got the same issue, hopes they can fix it ASAP

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### Author: ![shm3ll](https://avatars.discourse-cdn.com/v4/letter/s/5daacb/32.png) [@shm3ll](https://forums.rocket.chat/u/shm3ll)
#### Post date: [April 14, 2020, 9:49am UTC](https://forums.rocket.chat/t/ios-app-not-login/6396/6 "2020-04-14T09:49:44Z")

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[https://github.com/RocketChat/Rocket.Chat.ReactNative/releases](https://github.com/RocketChat/Rocket.Chat.ReactNative/releases) fixed for me - version 4.6.4 - [FIX] Cas auth
