# How to enable email notifications for offline users?

**URL:** <https://forums.rocket.chat/t/how-to-enable-email-notifications-for-offline-users/11304>\
**Category:** Community Support\
**Created:** [June 1, 2021, 7:32pm UTC](https://forums.rocket.chat/t/how-to-enable-email-notifications-for-offline-users/11304 "2021-06-01T19:32:04Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![yatakang](https://avatars.discourse-cdn.com/v4/letter/y/6a8cbe/32.png) [@yatakang](https://forums.rocket.chat/u/yatakang)\
**Post date:** [June 1, 2021, 7:32pm UTC](https://forums.rocket.chat/t/how-to-enable-email-notifications-for-offline-users/11304/1 "2021-06-01T19:32:04Z")

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Hi

I would like the offline users to get email notificarions with the mentions. I have a working SMTP and all that., i just cant find where the setting is given there are a lot of settings.

I saw in some post that it was recommended to use account-generall offline email notification, but I do not see that option in 3.15.

thanks

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<div class="post-metadata">

**Author:** ![john.crisp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/john.crisp/32/2711_2.png) [@john.crisp](https://forums.rocket.chat/u/john.crisp)\
**Post date:** [June 1, 2021, 9:42pm UTC](https://forums.rocket.chat/t/how-to-enable-email-notifications-for-offline-users/11304/2 "2021-06-01T21:42:08Z")

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Setup SMTP

> **[Email Configuration](https://docs.rocket.chat/guides/administrator-guides/settings/email/setup)**

Set the default email notifications in Admin/Accounts

Users then set their own in their profile.