# How Agent can transfer Livechat to another agent?

**URL:** <https://forums.rocket.chat/t/how-agent-can-transfer-livechat-to-another-agent/3179>\
**Category:** Community Support\
**Created:** [February 12, 2019, 7:00pm UTC](https://forums.rocket.chat/t/how-agent-can-transfer-livechat-to-another-agent/3179 "2019-02-12T19:00:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![juliomac](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/juliomac/32/865_2.png) [@juliomac](https://forums.rocket.chat/u/juliomac)\
**Post date:** [February 12, 2019, 7:00pm UTC](https://forums.rocket.chat/t/how-agent-can-transfer-livechat-to-another-agent/3179/1 "2019-02-12T19:00:11Z")

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How a normal user with an Livechat Agent role can transfer Livechat to another agent?

Can it transfer to other departments?

Can it transfer to a chat bot?

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**Author:** ![btittelbach](https://avatars.discourse-cdn.com/v4/letter/b/5f8ce5/32.png) [@btittelbach](https://forums.rocket.chat/u/btittelbach)\
**Post date:** [March 1, 2021, 6:03pm UTC](https://forums.rocket.chat/t/how-agent-can-transfer-livechat-to-another-agent/3179/2 "2021-03-01T18:03:37Z")

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I read on github that you can invite another agent into the chat. Then they can take over.
