# Fresh installation via snap returns exception

**URL:** <https://forums.rocket.chat/t/fresh-installation-via-snap-returns-exception/152>\
**Category:** Community Support\
**Created:** [February 2, 2018, 9:39am UTC](https://forums.rocket.chat/t/fresh-installation-via-snap-returns-exception/152 "2018-02-02T09:39:01Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![upgreydd](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/upgreydd/32/82_2.png) [@upgreydd](https://forums.rocket.chat/u/upgreydd)\
**Post date:** [February 2, 2018, 9:39am UTC](https://forums.rocket.chat/t/fresh-installation-via-snap-returns-exception/152/1 "2018-02-02T09:39:01Z")

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After fresh installing on Ubuntu 14.04 LTS I’m getting:

> ```
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: Exception in added observe/observeChanges callback: TypeError: Cannot read property 'split' of null
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at packages/rocketchat:lib/server/lib/validateEmailDomain.js:13:37
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at RocketChat.settings.callbacks.(anonymous function).forEach.callback (packages/rocketchat:lib/lib/settings.js:69:61)
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at Array.forEach (<anonymous>)
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at forEach.item (packages/rocketchat:lib/lib/settings.js:69:41)
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at Array.forEach (<anonymous>)
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at Object.load (packages/rocketchat:lib/lib/settings.js:67:14)
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at Object.added (packages/rocketchat:lib/server/functions/settings.js:261:31)
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at _CachingChangeObserver.added (packages/minimongo/local_collection.js:1305:28)
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at added (packages/minimongo/local_collection.js:707:29)
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at runWithEnvironment (packages/meteor.js:1240:24)
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at packages/meteor.js:1253:14
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at packages/mongo/observe_multiplex.js:182:30
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at Array.forEach (<anonymous>)
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at Function._.each._.forEach (packages/underscore.js:139:11)
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at Object.task (packages/mongo/observe_multiplex.js:176:9)
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at Meteor._SynchronousQueue.SQp._run (packages/meteor.js:869:16)
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: at packages/meteor.js:846:12
> lut 02 10:31:21 server rocketchat-server.rocketchat-server[27891]: Updating process.env.MAIL_URL
> 
> ```

Any advice please?

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<div class="post-metadata">

**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\
**Post date:** [February 3, 2018, 5:27am UTC](https://forums.rocket.chat/t/fresh-installation-via-snap-returns-exception/152/2 "2018-02-03T05:27:13Z")

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The important question here of course is… Does it go on? If you restart the computer or the snap does it work? Let us know a bit more of what you tried so far

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<div class="post-metadata">

**Author:** ![upgreydd](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/upgreydd/32/82_2.png) [@upgreydd](https://forums.rocket.chat/u/upgreydd)\
**Post date:** [February 3, 2018, 9:01am UTC](https://forums.rocket.chat/t/fresh-installation-via-snap-returns-exception/152/3 "2018-02-03T09:01:38Z")

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Yes It’s working. I did nothing and it just started. Dont know why

napisał:

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<div class="post-metadata">

**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\
**Post date:** [February 3, 2018, 10:05am UTC](https://forums.rocket.chat/t/fresh-installation-via-snap-returns-exception/152/4 "2018-02-03T10:05:28Z")

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If it comes back or persists please open an issue so we can track that exception down.