# File upload have error

**URL:** <https://forums.rocket.chat/t/file-upload-have-error/2108>\
**Category:** Community Support\
**Created:** [September 25, 2018, 2:48am UTC](https://forums.rocket.chat/t/file-upload-have-error/2108 "2018-09-25T02:48:25Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![steven.ma](https://avatars.discourse-cdn.com/v4/letter/s/9f8e36/32.png) [@steven.ma](https://forums.rocket.chat/u/steven.ma)\
**Post date:** [September 25, 2018, 2:48am UTC](https://forums.rocket.chat/t/file-upload-have-error/2108/1 "2018-09-25T02:48:26Z")

</div>

i install a custom rocket server, but client can`t upload file ,  
the error:  
Error: FileNotFound: no file with id wacjbBNH9Fnt2ZarH found  
at /opt/rocket/Rocker.Chat/programs/server/npm/node\_modules/meteor/npm-mongo/node\_modules/mongodb/lib/gridfs-stream/index.js:190:25  
at /opt/rocket/Rocker.Chat/programs/server/npm/node\_modules/meteor/npm-mongo/node\_modules/mongodb/lib/collection.js:1215:18  
at handleCallback (/opt/rocket/Rocker.Chat/programs/server/npm/node\_modules/meteor/npm-mongo/node\_modules/mongodb/lib/utils.js:120:56)  
at /opt/rocket/Rocker.Chat/programs/server/npm/node\_modules/meteor/npm-mongo/node\_modules/mongodb/lib/collection.js:1252:5  
at /opt/rocket/Rocker.Chat/programs/server/npm/node\_modules/meteor/npm-mongo/node\_modules/mongodb-core/lib/connection/pool.js:469:18  
at \_combinedTickCallback (internal/process/next\_tick.js:131:7)  
at process.\_tickDomainCallback (internal/process/next\_tick.js:218:9)