# Failed to import file from slack

**URL:** <https://forums.rocket.chat/t/failed-to-import-file-from-slack/15610>\
**Category:** Community Support\
**Created:** [December 16, 2022, 9:50pm UTC](https://forums.rocket.chat/t/failed-to-import-file-from-slack/15610 "2022-12-16T21:50:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mirda](https://avatars.discourse-cdn.com/v4/letter/m/e274bd/32.png) [@mirda](https://forums.rocket.chat/u/mirda)\
**Post date:** [December 16, 2022, 9:50pm UTC](https://forums.rocket.chat/t/failed-to-import-file-from-slack/15610/1 "2022-12-16T21:50:05Z")

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### Description

Problem: red message in upper right corner Failed\_To\_upload\_Import\_File is shown on importing Slack zip File. File Size 1938kB  
Tried to export smaller file by selecting only one year in Slack (867kB) - still got error

HI, moving small organization from slack to Rocket. now have issue wit migrate from slack.  
I managed to import two small workspaces - tested all the options and find rocket very usable  
But stucked on 3rd workspace import

### Server Setup Information

Deployment

Version  
5.3.2

Deployment ID  
5JFToXejBHXkmhXtq

Apps Engine Version  
1.35.0

Node Version  
v14.21.1

Database Migration  
281 (November 22, 2022 21:30)

MongoDB  
4.4.18 / wiredTiger (oplog Enabled)

Commit Details  
HEAD: (215a0685a)  
Branch: HEAD

PID  
1229

### Any additional Information

nothing showed in log

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<div class="post-metadata">

**Author:** ![dudanogueira](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/dudanogueira/32/2529_2.png) [@dudanogueira](https://forums.rocket.chat/u/dudanogueira)\
**Post date:** [December 26, 2022, 12:39pm UTC](https://forums.rocket.chat/t/failed-to-import-file-from-slack/15610/2 "2022-12-26T12:39:41Z")

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Hi! Welcome to our Community 🙂

Unfortunately the export from slack is not always consistent, and we keep finding situations where our importer breaks ☹

Do you see any outstanding log while importing? You can increase log verbosity (ADMIN \> LOGS) and then try doing the import.

Thanks!
