# Error on the tray of options

**URL:** <https://forums.rocket.chat/t/error-on-the-tray-of-options/5306>\
**Category:** Community Support\
**Created:** [December 16, 2019, 1:26pm UTC](https://forums.rocket.chat/t/error-on-the-tray-of-options/5306 "2019-12-16T13:26:10Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![deborasa](https://avatars.discourse-cdn.com/v4/letter/d/e9a140/32.png) [@deborasa](https://forums.rocket.chat/u/deborasa)\
**Post date:** [December 16, 2019, 1:26pm UTC](https://forums.rocket.chat/t/error-on-the-tray-of-options/5306/1 "2019-12-16T13:26:10Z")

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Hi, I am using the Rocket.Chat in my application, but suddenly the tray of option is not working well. When I click in the three traces of the tray, this turns into an arrow without presenting options to users.  
Please, let me know the reason of this bahavior or what I need to do to solve this issue.

![chat](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/2X/b/b1485027524a0127fb7105924a01074e6d339ed2.png)

Thanks in advance!