# Error message - TOTP required
**URL:** https://forums.rocket.chat/t/error-message-totp-required/12669
**Category:** Community Support
**Created:** [November 22, 2021, 12:21pm UTC](https://forums.rocket.chat/t/error-message-totp-required/12669 "2021-11-22T12:21:54Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@hurley](https://forums.rocket.chat/u/hurley)
#### Post date: [November 22, 2021, 12:21pm UTC](https://forums.rocket.chat/t/error-message-totp-required/12669/1 "2021-11-22T12:21:54Z")
Hello,
we made an update from 4.0.4 to 4.1.2 yesterday.
TOTP is obgligatory via TOTP App oder Email.
User actions like changing a password for an user require usually a TOTP.
Now i receive an error Message “TOTP required”.
Login with a TOTP Token is possible, no error shown.
Any ideas? Thanks and regards from germany
### Description
### Server Setup Information
- Version of Rocket.Chat Server: 4.1.2
- Operating System: Ubuntu 20.04 LTS
- Deployment Method: Linux tar
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version: 12.22.1
- MongoDB Version: 4.2.17
- Proxy:
- Firewalls involved:
### Any additional Information
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### Author:  [@JonLevy](https://forums.rocket.chat/u/JonLevy)
#### Post date: [April 13, 2022, 4:48pm UTC](https://forums.rocket.chat/t/error-message-totp-required/12669/2 "2022-04-13T16:48:22Z")
I am having this problem, as well. Did you have any success resolving it?