# "Error Checking your server version"

**URL:** https://forums.rocket.chat/t/error-checking-your-server-version/3008
**Category:** Mobile Apps
**Created:** [January 28, 2019, 10:56am UTC](https://forums.rocket.chat/t/error-checking-your-server-version/3008 "2019-01-28T10:56:51Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![danyelguero](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/danyelguero/32/834_2.png) [@danyelguero](https://forums.rocket.chat/u/danyelguero)
#### Post date: [January 28, 2019, 10:56am UTC](https://forums.rocket.chat/t/error-checking-your-server-version/3008/1 "2019-01-28T10:56:51Z")

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I installed my own rocketchat 0.74 server on debian last week.  
It is behind an haproxy server (reverse proxy)

I can connect with desktop softs (Win + Linux) and IOs app whithout problems, but on Android devices it’s not possible.  
I received the message bellow  
 ![image](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/1X/9c6ac71a45f6f5ac2450c1edf81463a6815b641b.png)

I heard about SSL problem in android app, could means that this app do not permit using other SSL certificats…

Can you help me about it please?

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### Author: ![douglas.gubert](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/douglas.gubert/32/698_2.png) [@douglas.gubert](https://forums.rocket.chat/u/douglas.gubert)
#### Post date: [January 29, 2019, 4:36pm UTC](https://forums.rocket.chat/t/error-checking-your-server-version/3008/2 "2019-01-29T16:36:32Z")

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Hello,

Just changed the post to the correct category. Rocket.Chat Apps is actually about the apps in [our marketplace](https://rocket.chat/marketplace)

This should give your post the right visibility 😉

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### Author: ![jhf2442](https://avatars.discourse-cdn.com/v4/letter/j/3ec8ea/32.png) [@jhf2442](https://forums.rocket.chat/u/jhf2442)
#### Post date: [April 18, 2019, 9:39am UTC](https://forums.rocket.chat/t/error-checking-your-server-version/3008/3 "2019-04-18T09:39:27Z")

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Same here. Can connect with browser but not with app (version 3.3.0 from March 28th).  
Interesting aspect : some friend of mine can connect with same version of the app.  
I’m suspecting an issue with the installed ssl root certs on my mobile (using a Let’s encrypt cert generated 1 week ago )

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### Author: ![sac](https://avatars.discourse-cdn.com/v4/letter/s/ecd19e/32.png) [@sac](https://forums.rocket.chat/u/sac)
#### Post date: [April 25, 2019, 8:04pm UTC](https://forums.rocket.chat/t/error-checking-your-server-version/3008/4 "2019-04-25T20:04:05Z")

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I am receiving the same error. I have a proper (Let’s Encrypt) SSL cert installed in a haproxy setup. App works fine via browser.

Using android app version 3.2.0 from f-droid.

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### Author: ![sac](https://avatars.discourse-cdn.com/v4/letter/s/ecd19e/32.png) [@sac](https://forums.rocket.chat/u/sac)
#### Post date: [April 25, 2019, 9:06pm UTC](https://forums.rocket.chat/t/error-checking-your-server-version/3008/5 "2019-04-25T21:06:08Z")

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Not sure what happened but I can now use the android app.

I went through the Administration pages setting the app up, the only change of significance I can think of is I enabled LDAP and tied it to my OpenLDAP instance. I did create a couple of users, evidently something in this process did something as the next time I started the mobile app it went directly to the login screen and I’m able to login.
