# Emails received, can see sender and subject, but body of email received is blank

**URL:** <https://forums.rocket.chat/t/emails-received-can-see-sender-and-subject-but-body-of-email-received-is-blank/22441>\
**Category:** Community Support\
**Created:** [August 13, 2025, 12:39am UTC](https://forums.rocket.chat/t/emails-received-can-see-sender-and-subject-but-body-of-email-received-is-blank/22441 "2025-08-13T00:39:59Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![reetp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/reetp/32/5546_2.png) [@reetp](https://forums.rocket.chat/u/reetp)\
**Post date:** [August 13, 2025, 7:32am UTC](https://forums.rocket.chat/t/emails-received-can-see-sender-and-subject-but-body-of-email-received-is-blank/22441/2 "2025-08-13T07:32:00Z")

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Is this related?

> [@Error:: 80A80FDAF0780000:error:0A00010B:SSL routines:ssl3\_get\_record:wrong version](https://forums.rocket.chat/t/error-80a80fdaf07800000a00010b-ssl-routineswrong-version/22440):
>
> Description Server Setup Information Version of Rocket.Chat Server: 7.9.0 Operating System: Ubuntu Deployment Method: Snap Number of Running Instances: 1 DB Replicaset Oplog: Enabled NodeJS Version: 22.13.1 - x64 MongoDB Version: 6.0.19 Proxy: None Firewalls involved: None Any additional Information Cannot reply via email. Get the following error: something went wrong when replying email, sorry. Error:: 80A80FDAF0780000:error:0A00010B:SSL routines:ssl3\_get\_record:wrong version number:../deps…

Exactly what are you trying to do?

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_[View the full topic](https://forums.rocket.chat/t/emails-received-can-see-sender-and-subject-but-body-of-email-received-is-blank/22441)._