# Can't connect to custom deployed Rocket.Chat using mobile apps (iOS or Android)

**URL:** <https://forums.rocket.chat/t/cant-connect-to-custom-deployed-rocket-chat-using-mobile-apps-ios-or-android/246>\
**Category:** Mobile Apps\
**Created:** [February 21, 2018, 7:02am UTC](https://forums.rocket.chat/t/cant-connect-to-custom-deployed-rocket-chat-using-mobile-apps-ios-or-android/246 "2018-02-21T07:02:23Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![santhosh-3](https://avatars.discourse-cdn.com/v4/letter/s/8797f3/32.png) [@santhosh-3](https://forums.rocket.chat/u/santhosh-3)\
**Post date:** [February 21, 2018, 7:02am UTC](https://forums.rocket.chat/t/cant-connect-to-custom-deployed-rocket-chat-using-mobile-apps-ios-or-android/246/1 "2018-02-21T07:02:23Z")

</div>

Hi Everyone,

I installed a server to test Rocket.Chat.  
This server is located behind a Reverse-Proxy (HTTPS to HTTP).  
On this Proxy I have a self signed certificate

Chat works on WEB and desktop application.

But on mobile applications I can not even connect

On Android I have this error message: failed to connect to server: abort.abort

Can any one help me on this issue

Thanks and best regards  
Santhosh

---

<div class="post-metadata">

**Author:** ![aaron.ogle](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/aaron.ogle/32/15_2.png) [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\
**Post date:** [February 21, 2018, 7:53am UTC](https://forums.rocket.chat/t/cant-connect-to-custom-deployed-rocket-chat-using-mobile-apps-ios-or-android/246/2 "2018-02-21T07:53:51Z")

</div>

> [@santhosh-3](#):
>
> On this Proxy I have a self signed certificate

This right here will be the issue.

Especially on iOS where such is not possible. You would have to make the phones trust the certificate.

That or get a valid cert via letsencrypt

---

<div class="post-metadata">

**Author:** ![rafael.kellermann](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/rafael.kellermann/32/783_2.png) [@rafael.kellermann](https://forums.rocket.chat/u/rafael.kellermann)\
**Post date:** [April 2, 2018, 12:48pm UTC](https://forums.rocket.chat/t/cant-connect-to-custom-deployed-rocket-chat-using-mobile-apps-ios-or-android/246/3 "2018-04-02T12:48:15Z")

</div>

We’re working to support self-signed certificate in the future from our App Store / Google Play apps, but for now in order to use it, just follow @aaron.ogle advice and use LetsEncrypt if you can.

---

<div class="post-metadata">

**Author:** ![User\_18](https://avatars.discourse-cdn.com/v4/letter/u/b77776/32.png) [@User\_18](https://forums.rocket.chat/u/User_18)\
**Post date:** [November 16, 2018, 2:53pm UTC](https://forums.rocket.chat/t/cant-connect-to-custom-deployed-rocket-chat-using-mobile-apps-ios-or-android/246/4 "2018-11-16T14:53:53Z")

</div>

Self-signed certificate still not working? Mobile app (Android) reports: “An error occurred while checking your server version”

---

<div class="post-metadata">

**Author:** ![rafael.kellermann](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/rafael.kellermann/32/783_2.png) [@rafael.kellermann](https://forums.rocket.chat/u/rafael.kellermann)\
**Post date:** [November 18, 2018, 6:31pm UTC](https://forums.rocket.chat/t/cant-connect-to-custom-deployed-rocket-chat-using-mobile-apps-ios-or-android/246/5 "2018-11-18T18:31:20Z")

</div>

@User_18 Not by default, but you can fork the apps and include your own certificate in the implementation if you want to for now.

---

<div class="post-metadata">

**Author:** ![User\_18](https://avatars.discourse-cdn.com/v4/letter/u/b77776/32.png) [@User\_18](https://forums.rocket.chat/u/User_18)\
**Post date:** [November 18, 2018, 7:31pm UTC](https://forums.rocket.chat/t/cant-connect-to-custom-deployed-rocket-chat-using-mobile-apps-ios-or-android/246/6 "2018-11-18T19:31:20Z")

</div>

Thanks! How can I do this (where to read, links, etc.)

---

<div class="post-metadata">

**Author:** ![rafael.kellermann](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/rafael.kellermann/32/783_2.png) [@rafael.kellermann](https://forums.rocket.chat/u/rafael.kellermann)\
**Post date:** [November 19, 2018, 10:31am UTC](https://forums.rocket.chat/t/cant-connect-to-custom-deployed-rocket-chat-using-mobile-apps-ios-or-android/246/7 "2018-11-19T10:31:56Z")

</div>

If you want to support self-signed certificates: [https://rocket.chat/docs/developer-guides/mobile-apps/supporting-ssl/](https://rocket.chat/docs/developer-guides/mobile-apps/supporting-ssl/). Do you think that helps you?

---

<div class="post-metadata">

**Author:** ![Tadras](https://avatars.discourse-cdn.com/v4/letter/t/977dab/32.png) [@Tadras](https://forums.rocket.chat/u/Tadras)\
**Post date:** [May 28, 2020, 5:16am UTC](https://forums.rocket.chat/t/cant-connect-to-custom-deployed-rocket-chat-using-mobile-apps-ios-or-android/246/8 "2020-05-28T05:16:14Z")

</div>

I have the same problem anyone help me?  
I want to connect android rocket chat app with rocket chat server in a local network with a self signed certificate but can’t login to app.
