# Cannot Upload FIles in Messages

**URL:** https://forums.rocket.chat/t/cannot-upload-files-in-messages/21013
**Category:** Community Support
**Created:** [November 25, 2024, 11:34pm UTC](https://forums.rocket.chat/t/cannot-upload-files-in-messages/21013 "2024-11-25T23:34:12Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![lindsayr](https://avatars.discourse-cdn.com/v4/letter/l/6de8d8/32.png) [@lindsayr](https://forums.rocket.chat/u/lindsayr)
#### Post date: [November 25, 2024, 11:34pm UTC](https://forums.rocket.chat/t/cannot-upload-files-in-messages/21013/1 "2024-11-25T23:34:12Z")

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Hi, we have enabled file upload with direct messages in the admin console. However, when I send a file it goes to the channel, but not the team member. We also noticed that the ability to attach a file greys out as soon as we enter text in the chat box. Any ideas?

 ![Screenshot 2024-11-25 at 3.32.15 PM](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/2X/e/e7ecf815c3f029c772b03ae3a2a8f5436e6882e8.png)

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### Author: ![reetp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/reetp/32/5546_2.png) [@reetp](https://forums.rocket.chat/u/reetp)
#### Post date: [November 26, 2024, 12:05am UTC](https://forums.rocket.chat/t/cannot-upload-files-in-messages/21013/2 "2024-11-26T00:05:17Z")

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Plesse don’t open multiple issues at once.

Fix one thing at a time.

Your related issue here. The cause is likely to be the same.

(Note you should NOT use GridFS for storage in production)

> [@Cannot Access Apps in Marketplaca](https://forums.rocket.chat/t/cannot-access-apps-in-marketplaca/21012):
>
> I have an issue where when I access the Marketplace, I get the message: Apps\_Error\_Cloud\_Workspace\_Access\_Token\_Expires\_At is not set. Can anyone asists withthis?
