# Best way to integrate an external AI chatbot with Rocket.Chat?

**URL:** <https://forums.rocket.chat/t/best-way-to-integrate-an-external-ai-chatbot-with-rocket-chat/22633>\
**Category:** Development\
**Tags:** rocketchat-apps\
**Created:** [December 17, 2025, 3:02am UTC](https://forums.rocket.chat/t/best-way-to-integrate-an-external-ai-chatbot-with-rocket-chat/22633 "2025-12-17T03:02:57Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![angelina.harriet](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/angelina.harriet/32/6078_2.png) [@angelina.harriet](https://forums.rocket.chat/u/angelina.harriet)\
**Post date:** [December 17, 2025, 3:02am UTC](https://forums.rocket.chat/t/best-way-to-integrate-an-external-ai-chatbot-with-rocket-chat/22633/1 "2025-12-17T03:02:57Z")

</div>

I’m building an external AI chatbot called [Rizz AI chatbot](https://rizzlovers.com/), currently running on my website.

I want users to interact with the AI directly inside Rocket.Chat (DMs or channels) and receive real-time responses from the AI API.

My questions are:

1. Is the recommended approach using the Apps Engine, REST API with a bot user, or outgoing webhooks?
2. What’s the cleanest way to forward messages to an external AI and send responses back?
3. Any scalability or security best practices I should be aware of?

Rocket.Chat setup: (self-hosted/cloud + version)  
Backend stack: (Node.js / Python / etc.)

Thanks for any guidance.