# Bad user status in mobile app

**URL:** <https://forums.rocket.chat/t/bad-user-status-in-mobile-app/6934>\
**Category:** Community Support\
**Created:** [May 13, 2020, 7:14am UTC](https://forums.rocket.chat/t/bad-user-status-in-mobile-app/6934 "2020-05-13T07:14:00Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![plmorpheus](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/plmorpheus/32/1721_2.png) [@plmorpheus](https://forums.rocket.chat/u/plmorpheus)\
**Post date:** [May 13, 2020, 7:14am UTC](https://forums.rocket.chat/t/bad-user-status-in-mobile-app/6934/1 "2020-05-13T07:14:00Z")

</div>

### Description

### Server Setup Information

- Version of Rocket.Chat Server: 3.2.2
- Operating System: Ubuntu 16.04
- Deployment Method: snap
- Number of Running Instances: 1
- NodeJS Version: 12.16.1
- MongoDB Version: 3.6.14
- Proxy: Apache

Is there any known bug in mobile app about user’s status? I’ve noticed, that mobile app shows bad user status - ie. user is logged out (on www is ok) but mobile app still shows he is online. It looks like there is a problem with refreshing statuses.