# Application GUI just crashed

**URL:** <https://forums.rocket.chat/t/application-gui-just-crashed/22842>\
**Category:** Community Support\
**Created:** [May 4, 2026, 2:53pm UTC](https://forums.rocket.chat/t/application-gui-just-crashed/22842 "2026-05-04T14:53:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![felipe.aguiar2](https://avatars.discourse-cdn.com/v4/letter/f/e9c0ed/32.png) [@felipe.aguiar2](https://forums.rocket.chat/u/felipe.aguiar2)\
**Post date:** [May 4, 2026, 2:53pm UTC](https://forums.rocket.chat/t/application-gui-just-crashed/22842/1 "2026-05-04T14:53:43Z")

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### Description

The application GUI just crashed

 ![Application crash](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/2X/7/73fa226475d5c52885cfa8c14f738c2882f5aec4.png)

ails as possible about your issue →

### Server Setup Information

- Version of Rocket.Chat Server: 7.10
- Operating System: Rocky Linux 9.7
- Deployment Method: Container
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version: 22.16.0
- MongoDB Version: 6.0.26
- Proxy: Apache
- Firewalls involved: no

### Any additional Information

Erro Web Interface - The application GUI just crashed.

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**Author:** ![reetp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/reetp/32/5546_2.png) [@reetp](https://forums.rocket.chat/u/reetp)\
**Post date:** [May 4, 2026, 3:30pm UTC](https://forums.rocket.chat/t/application-gui-just-crashed/22842/2 "2026-05-04T15:30:17Z")

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You don’t mention app version.

Clear the app cache. It’s the most common cause of this.

Correct repo to search open & closed issues:

> **[GitHub - RocketChat/Rocket.Chat.Electron: The Secure CommsOS™ for mission-critical...](https://github.com/RocketChat/Rocket.Chat.Electron)**
>
> The Secure CommsOS™ for mission-critical operations

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<div class="post-metadata">

**Author:** ![reetp](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/reetp/32/5546_2.png) [@reetp](https://forums.rocket.chat/u/reetp)\
**Post date:** [May 4, 2026, 3:32pm UTC](https://forums.rocket.chat/t/application-gui-just-crashed/22842/3 "2026-05-04T15:32:15Z")

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Also upgrade your mongo - you should be on 7.x ready to move to 8.x for Rocket 8.x

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<div class="post-metadata">

**Author:** ![felipe.aguiar2](https://avatars.discourse-cdn.com/v4/letter/f/e9c0ed/32.png) [@felipe.aguiar2](https://forums.rocket.chat/u/felipe.aguiar2)\
**Post date:** [July 2, 2026, 2:53pm UTC](https://forums.rocket.chat/t/application-gui-just-crashed/22842/4 "2026-07-02T14:53:53Z")

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Upgraded to version 7.10.12, and that resolved the issue.